Customer Service Jobs in Hebron, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Representative

  • Lake Village, IN (18 miles from Hebron, IN)
  • 11 hours ago
  • Lake Village, IN (18 miles from Hebron, IN)
  • 11 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Crown Point, IN (7 miles from Hebron, IN)
  • 18 hours ago
  • Crown Point, IN (7 miles from Hebron, IN)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Merrillville, IN (12 miles from Hebron, IN)
  • 2 days ago
  • Merrillville, IN (12 miles from Hebron, IN)
  • 2 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Pharmacy Customer Service Associate

  • Griffith, IN (17 miles from Hebron, IN)
  • 2 days ago
  • Griffith, IN (17 miles from Hebron, IN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Valparaiso, IN (14 miles from Hebron, IN)
  • 3 days ago
  • Valparaiso, IN (14 miles from Hebron, IN)
  • 3 days ago

KEY RESPONSIBILITIES Provides excellent customer service in person, on the phone and via email. Routes calls and supports requests to the proper department. Greets and directs visitors....

Client Service Representative

  • Schererville, IN (16 miles from Hebron, IN)
  • 7 days ago
  • Schererville, IN (16 miles from Hebron, IN)
  • 7 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Representative

  • Steger, IL (24 miles from Hebron, IN)
  • 7 days ago
  • Steger, IL (24 miles from Hebron, IN)
  • 7 days ago

Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Crown Point

  • Crown Point, IN (7 miles from Hebron, IN)
  • 11 days ago
  • Crown Point, IN (7 miles from Hebron, IN)
  • 11 days ago

Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....

Customer Service Representative (Insurance) - Merrillville, IN

  • Merrillville, IN (12 miles from Hebron, IN)
  • 13 days ago
  • Merrillville, IN (12 miles from Hebron, IN)
  • 13 days ago

Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...

Customer Service Representative - Gary, IN

  • Gary, IN (19 miles from Hebron, IN)
  • 14 days ago
  • Gary, IN (19 miles from Hebron, IN)
  • 14 days ago

Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....

Customer Service Representative, Afrernoons

  • Steger, IL (24 miles from Hebron, IN)
  • 15 days ago
  • Steger, IL (24 miles from Hebron, IN)
  • 15 days ago

Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Rensselaer, IN (22 miles from Hebron, IN)
  • 19 days ago
  • Rensselaer, IN (22 miles from Hebron, IN)
  • 19 days ago

What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....

Retail Customer Service Cashier

  • Demotte, IN (9 miles from Hebron, IN)
  • 20 days ago
  • Demotte, IN (9 miles from Hebron, IN)
  • 20 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Gary, IN (19 miles from Hebron, IN)
  • 27 days ago
  • Gary, IN (19 miles from Hebron, IN)
  • 27 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Crete, IL (21 miles from Hebron, IN)
  • 30+ days ago
  • Crete, IL (21 miles from Hebron, IN)
  • 30+ days ago

Store 4706705: 1400 E Steger Rd, Crete, Illinois 60417 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Hebron, IN

Moving to Hebron, IN? Find some basic demographic data about Hebron, IN below.


Local
National
10,518
144
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hebron, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hebron, IN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hebron, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »