Customer Service Jobs in Harlan, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Retail Customer Service Associate

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 hours ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6736 Lima Rd, Fort Wayne, IN 46818...

Customer Service Representative

  • Paulding, OH (17 miles from Harlan, IN)
  • 1 day ago
  • Paulding, OH (17 miles from Harlan, IN)
  • 1 day ago

Customer Service Representative** We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 2 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 2 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Fort Wayne, Indiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Representative, Full or Part Time

  • Paulding, OH (17 miles from Harlan, IN)
  • 4 days ago
  • Paulding, OH (17 miles from Harlan, IN)
  • 4 days ago

Store 4705724: 910 N Williams St, Paulding, Ohio 45879 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 4 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

BMV Customer Service Representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative - Float

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago

Cash handling and customer service experience preferred....

Customer Service Associate - Customer Service Center

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 5 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

BMV Customer Service Representative

  • Fort Wayne, IN (23 miles from Harlan, IN)
  • 6 days ago
  • Fort Wayne, IN (23 miles from Harlan, IN)
  • 6 days ago

In this role youll provide timely and accurate customer service....

Customer service representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 9 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 9 days ago

Customer service representative Job Employer Name: Global One Strateges IncSpiderID: 13839153 Location: Fort Wayne, IndianaDate Posted: 9/14/2024 Wage: 36470Category: Customer Service/Technical Support...

Customer Service Representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 9 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 9 days ago

Customer Service Representative Customer Service Representative - Fort Wayne Position Overview Your mission is to offer customer support through phone, email, online chat or social media to customers...

BMV Floating Customer Service Representative

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 10 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 10 days ago

In this role you'll provide timely and accurate customer service....

Retail Customer Service/Cashier

  • Corunna, IN (21 miles from Harlan, IN)
  • 14 days ago
  • Corunna, IN (21 miles from Harlan, IN)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative Lead - Hicksville, OH

  • Hicksville, OH (9 miles from Harlan, IN)
  • 16 days ago
  • Hicksville, OH (9 miles from Harlan, IN)
  • 16 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

Customer Service Representative, Afternoons

  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 18 days ago
  • Fort Wayne, IN (14 miles from Harlan, IN)
  • 18 days ago

Store 4702452: 3730 Engle Rd, Fort Wayne, Indiana 46802 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Harlan, IN

Moving to Harlan, IN? Find some basic demographic data about Harlan, IN below.


Local
National
2,309
59
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Harlan, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Harlan, IN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Harlan, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »