Customer Service Jobs in Hammond, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 132 Jobs

Customer Service Associate - Temporary

  • Lyons, IL (20 miles from Hammond, IN)
  • moments ago
  • Lyons, IL (20 miles from Hammond, IN)
  • moments ago

This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...

Customer Service Representative

  • Merrillville, IN (14 miles from Hammond, IN)
  • 7 hours ago
  • Merrillville, IN (14 miles from Hammond, IN)
  • 7 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Pharmacy Customer Service Associate

  • Griffith, IN (9 miles from Hammond, IN)
  • 7 hours ago
  • Griffith, IN (9 miles from Hammond, IN)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote --- Customer Service Representative

  • Oak Brook, IL (24 miles from Hammond, IN)
  • 1 day ago
  • Oak Brook, IL (24 miles from Hammond, IN)
  • 1 day ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Representative - Open Availability

  • Berwyn, IL (19 miles from Hammond, IN)
  • 1 day ago
  • Berwyn, IL (19 miles from Hammond, IN)
  • 1 day ago

Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Dispensary Associate-PT (Chicago Ridge)

  • Chicago Ridge, IL (15 miles from Hammond, IN)
  • 2 days ago
  • Chicago Ridge, IL (15 miles from Hammond, IN)
  • 2 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative Part Time

  • Chicago, IL (19 miles from Hammond, IN)
  • 2 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 2 days ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Insurance Customer Service Representative (Csr)

  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago

. - Provide prompt, accurate, and friendly insurance customer service....

Customer Service Associate

  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago

The Old Town School of Folk Music is seeking friendly and detail-oriented part-time Customer Service Associates for our Lincoln Square and Armitage locations....

Customer Service Representative, 2nd Shift

  • Frankfort, IL (21 miles from Hammond, IN)
  • 3 days ago
  • Frankfort, IL (21 miles from Hammond, IN)
  • 3 days ago

Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Open Availability

  • Oak Brook, IL (24 miles from Hammond, IN)
  • 3 days ago
  • Oak Brook, IL (24 miles from Hammond, IN)
  • 3 days ago

Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - PT

  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Chicago, IL (19 miles from Hammond, IN)
  • 3 days ago

service....

Seasonal Customer Service Representative - FT

  • Forest View, IL (19 miles from Hammond, IN)
  • 3 days ago
  • Forest View, IL (19 miles from Hammond, IN)
  • 3 days ago

service....

Customer Service Associate

  • Calumet Park, IL (9 miles from Hammond, IN)
  • 3 days ago
  • Calumet Park, IL (9 miles from Hammond, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Palos Hills, IL (17 miles from Hammond, IN)
  • 3 days ago
  • Palos Hills, IL (17 miles from Hammond, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Hammond, IN

Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.


Local
National
70,713
1,199
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hammond, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hammond, IN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hammond, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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