Customer Service Jobs in Hammond, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lyons, IL (20 miles from Hammond, IN)
- moments ago
- Lyons, IL (20 miles from Hammond, IN)
- moments ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Merrillville, IN (14 miles from Hammond, IN)
- 7 hours ago
- Merrillville, IN (14 miles from Hammond, IN)
- 7 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Pharmacy Customer Service Associate
- Griffith, IN (9 miles from Hammond, IN)
- 7 hours ago
- Griffith, IN (9 miles from Hammond, IN)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Oak Brook, IL (24 miles from Hammond, IN)
- 1 day ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative - Open Availability
- Berwyn, IL (19 miles from Hammond, IN)
- 1 day ago
- Berwyn, IL (19 miles from Hammond, IN)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Dispensary Associate-PT (Chicago Ridge)
- Chicago Ridge, IL (15 miles from Hammond, IN)
- 2 days ago
- Chicago Ridge, IL (15 miles from Hammond, IN)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative Part Time
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Insurance Customer Service Representative (Csr)
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
The Old Town School of Folk Music is seeking friendly and detail-oriented part-time Customer Service Associates for our Lincoln Square and Armitage locations....
Customer Service Representative, 2nd Shift
- Frankfort, IL (21 miles from Hammond, IN)
- 3 days ago
- Frankfort, IL (21 miles from Hammond, IN)
- 3 days ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Oak Brook, IL (24 miles from Hammond, IN)
- 3 days ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 3 days ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - PT
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 3 days ago
service....
Seasonal Customer Service Representative - FT
- Forest View, IL (19 miles from Hammond, IN)
- 3 days ago
- Forest View, IL (19 miles from Hammond, IN)
- 3 days ago
service....
- Calumet Park, IL (9 miles from Hammond, IN)
- 3 days ago
- Calumet Park, IL (9 miles from Hammond, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palos Hills, IL (17 miles from Hammond, IN)
- 3 days ago
- Palos Hills, IL (17 miles from Hammond, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hammond, IN
Highest Education Level
Customer Services in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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