Customer Service Jobs in Hammond, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual (Spanish) Customer Service Representative
- SRS Distribution
- Chicago, IL (19 miles from Hammond, IN)
- 11 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 11 hours ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In PersonPharmacy Customer Service Associate
- Walgreens
- Willowbrook, IL (23 miles from Hammond, IN)
- 1 day ago
- Willowbrook, IL (23 miles from Hammond, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Walgreens
- Cicero, IL (18 miles from Hammond, IN)
- 1 day ago
- Cicero, IL (18 miles from Hammond, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Ascend Wellness Holdings
- Tinley Park, IL (18 miles from Hammond, IN)
- 2 days ago
- Tinley Park, IL (18 miles from Hammond, IN)
- 2 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Hickory Hills, IL (17 miles from Hammond, IN)
- 2 days ago
- Hickory Hills, IL (17 miles from Hammond, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Marshall Retail Group
- Chicago, IL (19 miles from Hammond, IN)
- 5 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 5 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
In Person- Dollar Tree
- East Chicago, IN (2 miles from Hammond, IN)
- 7 days ago
- East Chicago, IN (2 miles from Hammond, IN)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Associate
- FedEx
- Tinley Park, IL (18 miles from Hammond, IN)
- 8 days ago
- Tinley Park, IL (18 miles from Hammond, IN)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- DollarTree
- Chicago, IL (19 miles from Hammond, IN)
- 9 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonEmployee Benefits Senior Client Service Representative Orland Park, IL, USA
- Marsh McLennan
- Orland Park, IL (17 miles from Hammond, IN)
- 10 days ago
- Orland Park, IL (17 miles from Hammond, IN)
- 10 days ago
Employee Benefits Senior Client Service Representative Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top...
Hybrid- Family Dollar
- South Holland, IL (6 miles from Hammond, IN)
- 12 days ago
- South Holland, IL (6 miles from Hammond, IN)
- 12 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Associate - Temporary
- Walgreen Co.
- Merrionett pk, IL (11 miles from Hammond, IN)
- 13 days ago
- Merrionett pk, IL (11 miles from Hammond, IN)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryLead Retail Customer Service Associate
- FedEx
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
In PersonRetail Customer service team member
- Michaels Stores
- Highland, IN (7 miles from Hammond, IN)
- 14 days ago
- Highland, IN (7 miles from Hammond, IN)
- 14 days ago
Store - CHI-HIGHLAND, IN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonEmployee Benefits Senior Client Service Representative
- Marsh & McLennan Companies, Inc.
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 14 days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
HybridDemographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hammond, IN
Highest Education Level
Customer Services in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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