Customer Service Jobs in Goshen, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Ligonier, IN (15 miles from Goshen, IN)
- 1 hour ago
- Ligonier, IN (15 miles from Goshen, IN)
- 1 hour ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Customer Service Cashier
- Bristol, IN (10 miles from Goshen, IN)
- 1 hour ago
- Bristol, IN (10 miles from Goshen, IN)
- 1 hour ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Care Representative - Regional Omnichannel
- Elkhart, IN (12 miles from Goshen, IN)
- 5 hours ago
- Elkhart, IN (12 miles from Goshen, IN)
- 5 hours ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills required....
Showroom Customer Service Representative
- Granger, IN (18 miles from Goshen, IN)
- 19 hours ago
- Granger, IN (18 miles from Goshen, IN)
- 19 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
BMV Customer Service Representative 2
- Elkhart, IN (12 miles from Goshen, IN)
- 21 hours ago
- Elkhart, IN (12 miles from Goshen, IN)
- 21 hours ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- South Bend, IN (21 miles from Goshen, IN)
- 1 day ago
- South Bend, IN (21 miles from Goshen, IN)
- 1 day ago
Service Representatives as needed.The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee....
- Bremen, IN (16 miles from Goshen, IN)
- 1 day ago
- Bremen, IN (16 miles from Goshen, IN)
- 1 day ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Elkhart, IN (12 miles from Goshen, IN)
- 1 day ago
- Elkhart, IN (12 miles from Goshen, IN)
- 1 day ago
Waste Away, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Elkhart, Indiana....
Customer Service Associate - South Bend
- South Bend, IN (21 miles from Goshen, IN)
- 1 day ago
- South Bend, IN (21 miles from Goshen, IN)
- 1 day ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
PT - Customer Service Associate
- Granger, IN (18 miles from Goshen, IN)
- 2 days ago
- Granger, IN (18 miles from Goshen, IN)
- 2 days ago
Position Purpose: The Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting the overall success of the store....
Customer Service Representative - Parts Advisor
- Middlebury, IN (11 miles from Goshen, IN)
- 4 days ago
- Middlebury, IN (11 miles from Goshen, IN)
- 4 days ago
Customer Service Representative - Parts Advisor Full Time Middlebury, IN, US 4 days ago Requisition ID: 1060 New Parts Department structure with competitive hourly starting pay for the right candidates...
BMV Customer Service Representative
- Mishawaka, IN (15 miles from Goshen, IN)
- 4 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 4 days ago
In this role, you'll provide timely and accurate customer service....
Customer Service Representative
- Mishawaka, IN (15 miles from Goshen, IN)
- 6 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 6 days ago
Chance to develop and enhance your customer service skills....
Retail Customer Service Cashier
- Constantine, MI (22 miles from Goshen, IN)
- 8 days ago
- Constantine, MI (22 miles from Goshen, IN)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (15 miles from Goshen, IN)
- 10 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 10 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goshen, IN
Highest Education Level
Customer Services in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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