Customer Service Jobs in Gary, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Dispensary Associate-PT

  • Ascend Wellness Holdings
  • Orland Hills, IL (22 miles from Gary, IN)
  • 1 hour ago
  • Orland Hills, IL (22 miles from Gary, IN)
  • 1 hour ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

In Person Part Time

Pharmacy Customer Service Associate

  • Walgreens
  • South Chicago Heights, IL (14 miles from Gary, IN)
  • 2 days ago
  • South Chicago Heights, IL (14 miles from Gary, IN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Merrillville, IN (7 miles from Gary, IN)
  • 2 days ago
  • Merrillville, IN (7 miles from Gary, IN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate

  • Walgreens
  • Crown Point, IN (13 miles from Gary, IN)
  • 2 days ago
  • Crown Point, IN (13 miles from Gary, IN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate I

  • Dollar Tree
  • East Chicago, IN (6 miles from Gary, IN)
  • 8 days ago
  • East Chicago, IN (6 miles from Gary, IN)
  • 8 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate I

  • Family Dollar
  • South Holland, IL (13 miles from Gary, IN)
  • 12 days ago
  • South Holland, IL (13 miles from Gary, IN)
  • 12 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate - Temporary

  • Walgreen Co.
  • Merrionett pk, IL (20 miles from Gary, IN)
  • 13 days ago
  • Merrionett pk, IL (20 miles from Gary, IN)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Retail Customer service team member

  • Michaels Stores
  • Highland, IN (6 miles from Gary, IN)
  • 15 days ago
  • Highland, IN (6 miles from Gary, IN)
  • 15 days ago

Store - CHI-HIGHLAND, IN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

In Person

Customer Service Representative

  • SRS Distribution Inc.
  • Chicago Heights, IL (14 miles from Gary, IN)
  • 19 days ago
  • Chicago Heights, IL (14 miles from Gary, IN)
  • 19 days ago

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....

In Person

Retail Customer Experience Associate, Southlake Mall - IN - Part Time

  • Macy's
  • Merrillville, IN (7 miles from Gary, IN)
  • 20 days ago
  • Merrillville, IN (7 miles from Gary, IN)
  • 20 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

In Person Part Time

Retail Customer Experience Associate, River Oaks Center - Full Time

  • Macy's
  • Calumet City, IL (10 miles from Gary, IN)
  • 25 days ago
  • Calumet City, IL (10 miles from Gary, IN)
  • 25 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

In Person Full Time

Alterations Customer Service Representative

  • David's Bridal
  • Merrillville, IN (7 miles from Gary, IN)
  • 29 days ago
  • Merrillville, IN (7 miles from Gary, IN)
  • 29 days ago

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...

In Person

Customer Service Associate II

  • Dollar Tree
  • Burbank, IL (24 miles from Gary, IN)
  • 30+ days ago
  • Burbank, IL (24 miles from Gary, IN)
  • 30+ days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Service Associate I

  • DollarTree
  • Oak Lawn, IL (22 miles from Gary, IN)
  • 30+ days ago
  • Oak Lawn, IL (22 miles from Gary, IN)
  • 30+ days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Veterinary Client Service Representative

  • Community Veterinary Partners
  • Crown Point, IN (13 miles from Gary, IN)
  • 30+ days ago
  • Crown Point, IN (13 miles from Gary, IN)
  • 30+ days ago

Coyne Veterinary Center is looking for a friendly customer service focused individual to join our growing reception team!...

In Person

Demographic Data for Gary, IN

Moving to Gary, IN? Find some basic demographic data about Gary, IN below.


Local
National
73,531
953
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

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Salary for Customer Service Jobs in Gary, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gary, IN offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gary, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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