Customer Service Jobs in Gary, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Retail Customer Service Cashier

  • Gary, IN
  • 45+ days ago
  • Gary, IN
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative

  • Merrionett pk, IL (20 miles from Gary, IN)
  • 10 hours ago
  • Merrionett pk, IL (20 miles from Gary, IN)
  • 10 hours ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Associate

  • Crown Point, IN (13 miles from Gary, IN)
  • 1 day ago
  • Crown Point, IN (13 miles from Gary, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Blue Island, IL (17 miles from Gary, IN)
  • 2 days ago
  • Blue Island, IL (17 miles from Gary, IN)
  • 2 days ago

by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....

Pharmacy Customer Service Associate

  • Portage, IN (8 miles from Gary, IN)
  • 3 days ago
  • Portage, IN (8 miles from Gary, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/Teller

  • Oak Forest, IL (21 miles from Gary, IN)
  • 6 days ago
  • Oak Forest, IL (21 miles from Gary, IN)
  • 6 days ago

Seeking a Part-Time or Full-Time Customer Service Representative/Teller to open all types of deposit accounts and process customer transactions....

Retail Customer Service Cashier

  • Gary, IN (3 miles from Gary, IN)
  • 10 days ago
  • Gary, IN (3 miles from Gary, IN)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN

  • Merrillville, IN (7 miles from Gary, IN)
  • 14 days ago
  • Merrillville, IN (7 miles from Gary, IN)
  • 14 days ago

POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....

Customer Service Representative

  • Gary, IN
  • 15 days ago
  • Gary, IN
  • 15 days ago

The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...

Customer Service Representative

  • University Park, IL (20 miles from Gary, IN)
  • 16 days ago
  • University Park, IL (20 miles from Gary, IN)
  • 16 days ago

Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....

Customer Service Representative, Overnights

  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago
  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Afternoon

  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago
  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Mornings

  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago
  • Orland Hills, IL (22 miles from Gary, IN)
  • 21 days ago

Store 4706794: 16707 Lagrange Rd, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Steger, IL (16 miles from Gary, IN)
  • 21 days ago
  • Steger, IL (16 miles from Gary, IN)
  • 21 days ago

Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Markham, IL (16 miles from Gary, IN)
  • 21 days ago
  • Markham, IL (16 miles from Gary, IN)
  • 21 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Gary, IN

Moving to Gary, IN? Find some basic demographic data about Gary, IN below.


Local
National
73,531
953
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gary, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gary, IN offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gary, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »