Customer Service Jobs in Gary, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hammond, IN (8 miles from Gary, IN)
- 30+ days ago
- Hammond, IN (8 miles from Gary, IN)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Griffith, IN (6 miles from Gary, IN)
- 9 hours ago
- Griffith, IN (6 miles from Gary, IN)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Hammond, IN (8 miles from Gary, IN)
- 9 hours ago
- Hammond, IN (8 miles from Gary, IN)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
100% Remote P&C Customer Service Representative
- Hometown, IL (22 miles from Gary, IN)
- 1 day ago
- Hometown, IL (22 miles from Gary, IN)
- 1 day ago
Job Description: 100% remote position - including training Pay Rate: $20/hr Training schedule: M-F 9:00am - 5:30pm EST - for two weeks, plus 1 week of nesting. Will not be able to miss...
Remote WorkBMV Customer Service Representative 2
- Crown Point, IN (13 miles from Gary, IN)
- 1 day ago
- Crown Point, IN (13 miles from Gary, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Crown Point, IN (13 miles from Gary, IN)
- 1 day ago
- Crown Point, IN (13 miles from Gary, IN)
- 1 day ago
In this role, youll provide timely and accurate customer service....
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (7 miles from Gary, IN)
- 1 day ago
- Merrillville, IN (7 miles from Gary, IN)
- 1 day ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
BMV Customer Service Representative 2
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
- Valparaiso, IN (20 miles from Gary, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Remote Customer Service Representative
- Hometown, IL (22 miles from Gary, IN)
- 2 days ago
- Hometown, IL (22 miles from Gary, IN)
- 2 days ago
Required Skills and Experience: - 1-2 years call center experience preferred (Will accept customer service experience as well) - Strong computer literacy required....
Remote Work- Blue Island, IL (17 miles from Gary, IN)
- 2 days ago
- Blue Island, IL (17 miles from Gary, IN)
- 2 days ago
A Client Service Representative position is a key customer service position within the company....
Remote --- Customer Service Representative
- Valparaiso, IN (20 miles from Gary, IN)
- 2 days ago
- Valparaiso, IN (20 miles from Gary, IN)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Oak Forest, IL (21 miles from Gary, IN)
- 3 days ago
- Oak Forest, IL (21 miles from Gary, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Calumet City, IL (10 miles from Gary, IN)
- 5 days ago
- Calumet City, IL (10 miles from Gary, IN)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Customer Service Representative
- Harvey, IL (16 miles from Gary, IN)
- 7 days ago
- Harvey, IL (16 miles from Gary, IN)
- 7 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Demographic Data for Gary, IN
Moving to Gary, IN? Find some basic demographic data about Gary, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Gary, IN
Highest Education Level
Customer Services in Gary, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »