Customer Service Jobs in Franklin, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Circle K
- Greenwood, IN (10 miles from Franklin, IN)
- 2 days ago
- Greenwood, IN (10 miles from Franklin, IN)
- 2 days ago
service in a courteous, friendly and attentive manner....
In Person- Walgreens
- Greenwood, IN (10 miles from Franklin, IN)
- 3 days ago
- Greenwood, IN (10 miles from Franklin, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Experience Associate Must be 21yrs or older
- The EXCHANGE
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 4 days ago
H-... Customer Experience Associate *Must be 21yrs or older* United States - Indiana - Fort Benjamin Harrison Intermittent Job Description As a Customer Experience Associate at the Express, you...
In PersonCustomer Service Representative II
- Trulite
- Indianapolis, IN (20 miles from Franklin, IN)
- 6 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 6 days ago
Skills You Bring : Proven working experience in customer service. 2-5 years of customer service or relevant experience and High School Diploma or equivalent required....
In PersonCustomer Service Representative
- Kennicott Brothers
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 7 days ago
Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...
In Person- Aaron's
- Indianapolis, IN (20 miles from Franklin, IN)
- 8 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 8 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In PersonPharmacy Customer Service Associate
- Walgreens
- Indianapolis, IN (20 miles from Franklin, IN)
- 13 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- The EXCHANGE
- Camp Atterbury, IN (9 miles from Franklin, IN)
- 13 days ago
- Camp Atterbury, IN (9 miles from Franklin, IN)
- 13 days ago
E-AtteburySeasonal Retail-2026 Customer Experience Associate United States - Indiana - Camp Atterbury Intermittent Job Description As a Customer Experience Associate at the Express, you will...
In Person70182-LP Customer Service Associate II
- The TJX Companies, Inc.
- Indianapolis, IN (20 miles from Franklin, IN)
- 14 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonSenior Customer Service Representative
- Tailored Brands
- Indianapolis, IN (20 miles from Franklin, IN)
- 17 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 17 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In Person- DollarTree
- Indianapolis, IN (20 miles from Franklin, IN)
- 19 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 19 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonCustomer Service Representative
- Graybar
- Indianapolis, IN (20 miles from Franklin, IN)
- 21 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 21 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
In PersonWarehouse Customer Service Representative
- Geodis
- Plainfield, IN (23 miles from Franklin, IN)
- 26 days ago
- Plainfield, IN (23 miles from Franklin, IN)
- 26 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
In PersonRetail Customer Service Lead - FULL TIME
- TJX
- Columbus, IN (20 miles from Franklin, IN)
- 28 days ago
- Columbus, IN (20 miles from Franklin, IN)
- 28 days ago
Role models outstanding customer service....
In Person Full TimeAlterations Customer Service Representative
- David's Bridal
- Greenwood, IN (10 miles from Franklin, IN)
- 28 days ago
- Greenwood, IN (10 miles from Franklin, IN)
- 28 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonDemographic Data for Franklin, IN
Moving to Franklin, IN? Find some basic demographic data about Franklin, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, IN
Highest Education Level
Customer Services in Franklin, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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