Customer Service Jobs in Fort Wayne, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Intermittent Customer Service Representative
- Fort Wayne, IN (1 mile from Fort Wayne, IN)
- moments ago
- Fort Wayne, IN (1 mile from Fort Wayne, IN)
- moments ago
In this role youll provide timely and accurate customer service....
BMV Customer Service Representative 2 Date Posted: Jun 11, 2025 Requisition ID: 461180 Location: Fort Wayne, IN, US, 46815 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Columbia City, IN (18 miles from Fort Wayne, IN)
- 3 days ago
- Columbia City, IN (18 miles from Fort Wayne, IN)
- 3 days ago
Store 4702454: 608 Countryside Dr, Columbia City, Indiana 46725 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
BMV Intermittent Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 4 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 4 days ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
BMV Customer Service Representative 2
- Fort Wayne, IN (3 miles from Fort Wayne, IN)
- 5 days ago
- Fort Wayne, IN (3 miles from Fort Wayne, IN)
- 5 days ago
Substitute for Customer Service Representatives as needed....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We have opportunities in our customer service department for enthusiastic, customer-focused individuals!...
BMV Floating Customer Service Representative
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 12 days ago
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 12 days ago
In this role youll provide timely and accurate customer service....
BMV Intermittant Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 13 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 13 days ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 13 days ago
- Antwerp, OH (21 miles from Fort Wayne, IN)
- 13 days ago
At Ethereal Consulting Inc., we believe that providing outstanding customer service is essential to our success....
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Code : 25080-1 Location : TREASURER COLLECTOR Group : MUNICIPAL Details : Position Information
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Must have 3-5 years relevant Customer Service experience. Previous experience in Traction products and service is a plus....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fort Wayne, IN
Highest Education Level
Customer Services in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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