Customer Service Jobs in Fort Wayne, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Customer Service Representative 2
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 18 hours ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 18 hours ago
Substitute for Customer Service Representatives as needed....
BMV Intermittent Customer Service Representative
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
- Kendallville, IN (22 miles from Fort Wayne, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
BMV Customer Service Representative
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 1 day ago
- Fort Wayne, IN (9 miles from Fort Wayne, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Churubusco, IN (13 miles from Fort Wayne, IN)
- 4 days ago
- Churubusco, IN (13 miles from Fort Wayne, IN)
- 4 days ago
Store 4702450: 4488 S US 33-57, Churubusco, Indiana 46723 Shift Availability Days - Evenings Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Hicksville
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 7 days ago
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 7 days ago
Cash handling and customer service experience preferred....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Afternoon Shift
- Fort Wayne, IN
- 9 days ago
- Fort Wayne, IN
- 9 days ago
Customer Service Representative - Afternoon Shift Requisition Id: 381461 Business Unit: LTL Location: Fort Wayne, IN, US, 46808 **What youll need to succeed as a Customer Service Representative at XPO...
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative - Afternoon Shift
- Fort Wayne, IN (3 miles from Fort Wayne, IN)
- 10 days ago
- Fort Wayne, IN (3 miles from Fort Wayne, IN)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service Representative
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 14 days ago
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 14 days ago
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Job Requirements Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire multiple Customer Service Representatives to add to our growing Sales team...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Craigville, IN (23 miles from Fort Wayne, IN)
- 24 days ago
- Craigville, IN (23 miles from Fort Wayne, IN)
- 24 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Fort Wayne, IN
Highest Education Level
Customer Services in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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