Customer Service Jobs in East Chicago, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 129 Jobs

Retail Customer Service Associate

  • Cicero, IL (20 miles from East Chicago, IN)
  • 5 hours ago
  • Cicero, IL (20 miles from East Chicago, IN)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...

Retail Customer Service Supervisor

  • Countryside, IL (22 miles from East Chicago, IN)
  • 14 hours ago
  • Countryside, IL (22 miles from East Chicago, IN)
  • 14 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we re more than just a company obsessed with pets ; we re obsessed with our people too....

Business Insurance Senior Client Service Representative

  • Orland Park, IL (20 miles from East Chicago, IN)
  • 1 day ago
  • Orland Park, IL (20 miles from East Chicago, IN)
  • 1 day ago

Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...

Customer Relations Specialist

  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago

The Customer Relations & Data Integrity Representative provides exceptional customer service to external and internal customers....

Customer Service Representative

  • Harvey, IL (11 miles from East Chicago, IN)
  • 2 days ago
  • Harvey, IL (11 miles from East Chicago, IN)
  • 2 days ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Agent

  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago

Crear una alerta de empleo para esta busqueda Customer Service Agent Chicago, IL, US Crear...

customer service representative (CSR)

  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Merrillville, IN (13 miles from East Chicago, IN)
  • 3 days ago
  • Merrillville, IN (13 miles from East Chicago, IN)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Orland Park, IL (20 miles from East Chicago, IN)
  • 3 days ago
  • Orland Park, IL (20 miles from East Chicago, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

GC Retail Lead Customer Service Associate Store

  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago

A few special characteristics that make our Lead Customer Service Associates successful: Coaching: Able to provide effective coaching and guidance to others....

Dispensary Associate (Part-Time) - Be. (Blue Island)

  • Blue Island, IL (12 miles from East Chicago, IN)
  • 3 days ago
  • Blue Island, IL (12 miles from East Chicago, IN)
  • 3 days ago

service and people skills Experience working with electronic records preferred Ability to work independently, coordinate multiple tasks, prioritize work Excellent organizational skills, detail-oriented...

Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18

  • Monee, IL (24 miles from East Chicago, IN)
  • 3 days ago
  • Monee, IL (24 miles from East Chicago, IN)
  • 3 days ago

Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...

Customer Service Agent

  • Flossmoor, IL (14 miles from East Chicago, IN)
  • 3 days ago
  • Flossmoor, IL (14 miles from East Chicago, IN)
  • 3 days ago

JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....

Business Insurance Client Service Representative

  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago
  • Chicago, IL (20 miles from East Chicago, IN)
  • 3 days ago

Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...

Demographic Data for East Chicago, IN

Moving to East Chicago, IN? Find some basic demographic data about East Chicago, IN below.


Local
National
26,370
388
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in East Chicago, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Chicago, IN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Chicago, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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