Customer Service Jobs in Decatur, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Associate

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 3 hours ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Remote

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 21 hours ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 21 hours ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service Cashier

  • Monroeville, IN (11 miles from Decatur, IN)
  • 4 days ago
  • Monroeville, IN (11 miles from Decatur, IN)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative (Part-Time)

  • Markle, IN (19 miles from Decatur, IN)
  • 6 days ago
  • Markle, IN (19 miles from Decatur, IN)
  • 6 days ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

BMV Customer Service Representative

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 7 days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 7 days ago

['State of Indiana', '3.4', 'BMV Customer Service Representative', 'Apply on employer site', 'Apply now', 'Fort Wayne, IN', '', '$30K', '\xa0', '(Employer provided)'][]...

BMV Customer Service Representative

  • Fort Wayne, IN (19 miles from Decatur, IN)
  • 10 days ago
  • Fort Wayne, IN (19 miles from Decatur, IN)
  • 10 days ago

In this role youll provide timely and accurate customer service....

BMV Intermittent Customer Service Representative

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 10 days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 10 days ago

In this role youll provide timely and accurate customer service....

Customer Service Associate / Outfitter

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 19 days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 19 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative - Afternoon Shift

  • Fort Wayne, IN (22 miles from Decatur, IN)
  • 19 days ago
  • Fort Wayne, IN (22 miles from Decatur, IN)
  • 19 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate - Ft Wayne

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 27 days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 27 days ago

Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....

Sales & Customer Service Associate

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Associate

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6736 Lima Rd, Fort Wayne, IN 46818...

Customer Service Representative

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Fort Wayne, Indiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Associate - Customer Service Center

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Customer service representative

  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago
  • Fort Wayne, IN (23 miles from Decatur, IN)
  • 30+ days ago

Customer service representative Job Employer Name: Global One Strateges IncSpiderID: 13839153 Location: Fort Wayne, IndianaDate Posted: 9/14/2024 Wage: 36470Category: Customer Service/Technical Support...

Demographic Data for Decatur, IN

Moving to Decatur, IN? Find some basic demographic data about Decatur, IN below.


Local
National
18,669
452
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Decatur, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Decatur, IN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Decatur, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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