Customer Service Jobs in Crown Point, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Associate - Temporary

  • Posen, IL (24 miles from Crown Point, IN)
  • 19 hours ago
  • Posen, IL (24 miles from Crown Point, IN)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Demotte, IN (14 miles from Crown Point, IN)
  • 1 day ago
  • Demotte, IN (14 miles from Crown Point, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Dolton, IL (21 miles from Crown Point, IN)
  • 1 day ago
  • Dolton, IL (21 miles from Crown Point, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service

  • Harvey, IL (22 miles from Crown Point, IN)
  • 2 days ago
  • Harvey, IL (22 miles from Crown Point, IN)
  • 2 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Homewood, IL (21 miles from Crown Point, IN)
  • 6 days ago
  • Homewood, IL (21 miles from Crown Point, IN)
  • 6 days ago

Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year!...

Medical Equipment Customer Service Representative

  • Merrillville, IN (5 miles from Crown Point, IN)
  • 6 days ago
  • Merrillville, IN (5 miles from Crown Point, IN)
  • 6 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Veterinary Client Service Representative

  • Crown Point, IN
  • 7 days ago
  • Crown Point, IN
  • 7 days ago

Veterinary Client Service Representative Full Time Customer Service Rep Crown Point, IN, US 30+ days ago Requisition ID: 1311 Coyne Veterinary Center is looking for a friendly customer service focused...

Veterinary Customer Service Representative (CSR)

  • Portage, IN (15 miles from Crown Point, IN)
  • 7 days ago
  • Portage, IN (15 miles from Crown Point, IN)
  • 7 days ago

Veterinary Customer Service Representative (CSR) Full Time Customer Service Rep Portage, IN, US 30+ days ago Requisition ID: 3094 Salary Range: $15.00 To $16.00 Hourly Coyne Veterinary Center - Portage...

Customer Service Representative

  • Glenwood, IL (17 miles from Crown Point, IN)
  • 8 days ago
  • Glenwood, IL (17 miles from Crown Point, IN)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

BMV Customer Service Representative

  • Hammond, IN (19 miles from Crown Point, IN)
  • 12 days ago
  • Hammond, IN (19 miles from Crown Point, IN)
  • 12 days ago

In this role, you'll provide timely and accurate customer service....

Customer Service Representative

  • Momence, IL (24 miles from Crown Point, IN)
  • 13 days ago
  • Momence, IL (24 miles from Crown Point, IN)
  • 13 days ago

Store 4700180: 3 Gladiolus St, Momence, Illinois 60954 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Valparaiso, IN (17 miles from Crown Point, IN)
  • 20 days ago
  • Valparaiso, IN (17 miles from Crown Point, IN)
  • 20 days ago

Professional verbal and written communication Strong customer service advocacy and problem-solving skills...

Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN

  • Merrillville, IN (5 miles from Crown Point, IN)
  • 21 days ago
  • Merrillville, IN (5 miles from Crown Point, IN)
  • 21 days ago

POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....

Electrical Supply - Customer Service Representative

  • Demotte, IN (14 miles from Crown Point, IN)
  • 21 days ago
  • Demotte, IN (14 miles from Crown Point, IN)
  • 21 days ago

What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....

Retail Customer Service Associate

  • Calumet City, IL (19 miles from Crown Point, IN)
  • 24 days ago
  • Calumet City, IL (19 miles from Crown Point, IN)
  • 24 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...

Demographic Data for Crown Point, IN

Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.


Local
National
69,248
1,415
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Crown Point, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crown Point, IN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crown Point, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »