Customer Service Jobs in Crown Point, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Dolton, IL (21 miles from Crown Point, IN)
- 2 days ago
- Dolton, IL (21 miles from Crown Point, IN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Afternoon
- Steger, IL (16 miles from Crown Point, IN)
- 3 days ago
- Steger, IL (16 miles from Crown Point, IN)
- 3 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Demotte, IN (14 miles from Crown Point, IN)
- 3 days ago
- Demotte, IN (14 miles from Crown Point, IN)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative 2
- Schererville, IN (8 miles from Crown Point, IN)
- 3 days ago
- Schererville, IN (8 miles from Crown Point, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- Valparaiso, IN (17 miles from Crown Point, IN)
- 4 days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 4 days ago
Substitute for Customer Service Representatives as needed....
- Hammond, IN (19 miles from Crown Point, IN)
- 4 days ago
- Hammond, IN (19 miles from Crown Point, IN)
- 4 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Merrillville, IN (5 miles from Crown Point, IN)
- 6 days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BMV Customer Service Representative
- Valparaiso, IN (10 miles from Crown Point, IN)
- 6 days ago
- Valparaiso, IN (10 miles from Crown Point, IN)
- 6 days ago
In this role youll provide timely and accurate customer service....
Pharmacy Customer Service Associate
- Posen, IL (24 miles from Crown Point, IN)
- 9 days ago
- Posen, IL (24 miles from Crown Point, IN)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gary, IN (13 miles from Crown Point, IN)
- 10 days ago
- Gary, IN (13 miles from Crown Point, IN)
- 10 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Harvey, IL (22 miles from Crown Point, IN)
- 16 days ago
- Harvey, IL (22 miles from Crown Point, IN)
- 16 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Crete, IL (14 miles from Crown Point, IN)
- 17 days ago
- Crete, IL (14 miles from Crown Point, IN)
- 17 days ago
Store 4706705: 1400 E Steger Rd, Crete, Illinois 60417 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Integrated Power Services Careers - Customer Service Representative
- Thornton, IL (18 miles from Crown Point, IN)
- 18 days ago
- Thornton, IL (18 miles from Crown Point, IN)
- 18 days ago
Responsibilities & Expectations: As a Customer Service Representative at IPS, you will be the primary contact for our customers throughout their entire repair experience-from receipt and quoting to...
- Harvey, IL (22 miles from Crown Point, IN)
- 21 days ago
- Harvey, IL (22 miles from Crown Point, IN)
- 21 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Harvey, IL (22 miles from Crown Point, IN)
- 23 days ago
- Harvey, IL (22 miles from Crown Point, IN)
- 23 days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Demographic Data for Crown Point, IN
Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Crown Point, IN
Highest Education Level
Customer Services in Crown Point, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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