Customer Service Jobs in Crown Point, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Posen, IL (24 miles from Crown Point, IN)
- 19 hours ago
- Posen, IL (24 miles from Crown Point, IN)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Demotte, IN (14 miles from Crown Point, IN)
- 1 day ago
- Demotte, IN (14 miles from Crown Point, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dolton, IL (21 miles from Crown Point, IN)
- 1 day ago
- Dolton, IL (21 miles from Crown Point, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Harvey, IL (22 miles from Crown Point, IN)
- 2 days ago
- Harvey, IL (22 miles from Crown Point, IN)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Homewood, IL (21 miles from Crown Point, IN)
- 6 days ago
- Homewood, IL (21 miles from Crown Point, IN)
- 6 days ago
Help at Home is hiring! We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00/hr for Chicagoland area offices) and a generous incentive program - up to $10,000* in bonuses per year!...
Medical Equipment Customer Service Representative
- Merrillville, IN (5 miles from Crown Point, IN)
- 6 days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Veterinary Client Service Representative Full Time Customer Service Rep Crown Point, IN, US 30+ days ago Requisition ID: 1311 Coyne Veterinary Center is looking for a friendly customer service focused...
Veterinary Customer Service Representative (CSR)
- Portage, IN (15 miles from Crown Point, IN)
- 7 days ago
- Portage, IN (15 miles from Crown Point, IN)
- 7 days ago
Veterinary Customer Service Representative (CSR) Full Time Customer Service Rep Portage, IN, US 30+ days ago Requisition ID: 3094 Salary Range: $15.00 To $16.00 Hourly Coyne Veterinary Center - Portage...
Customer Service Representative
- Glenwood, IL (17 miles from Crown Point, IN)
- 8 days ago
- Glenwood, IL (17 miles from Crown Point, IN)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
BMV Customer Service Representative
- Hammond, IN (19 miles from Crown Point, IN)
- 12 days ago
- Hammond, IN (19 miles from Crown Point, IN)
- 12 days ago
In this role, you'll provide timely and accurate customer service....
Customer Service Representative
- Momence, IL (24 miles from Crown Point, IN)
- 13 days ago
- Momence, IL (24 miles from Crown Point, IN)
- 13 days ago
Store 4700180: 3 Gladiolus St, Momence, Illinois 60954 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Valparaiso, IN (17 miles from Crown Point, IN)
- 20 days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 20 days ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (5 miles from Crown Point, IN)
- 21 days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 21 days ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts....
Electrical Supply - Customer Service Representative
- Demotte, IN (14 miles from Crown Point, IN)
- 21 days ago
- Demotte, IN (14 miles from Crown Point, IN)
- 21 days ago
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
Retail Customer Service Associate
- Calumet City, IL (19 miles from Crown Point, IN)
- 24 days ago
- Calumet City, IL (19 miles from Crown Point, IN)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
Demographic Data for Crown Point, IN
Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Crown Point, IN
Highest Education Level
Customer Services in Crown Point, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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