Customer Service Jobs in Converse, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Retail Customer Service Associate

  • Kokomo, IN (15 miles from Converse, IN)
  • 4 hours ago
  • Kokomo, IN (15 miles from Converse, IN)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1917 E Markland Ave, Kokomo, IN...

Customer Service Representative

  • Kokomo, IN (15 miles from Converse, IN)
  • 3 days ago
  • Kokomo, IN (15 miles from Converse, IN)
  • 3 days ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Customer Service Representative

  • Tipton, IN (22 miles from Converse, IN)
  • 4 days ago
  • Tipton, IN (22 miles from Converse, IN)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Marion, IN (14 miles from Converse, IN)
  • 6 days ago
  • Marion, IN (14 miles from Converse, IN)
  • 6 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate

  • Kokomo, IN (15 miles from Converse, IN)
  • 12 days ago
  • Kokomo, IN (15 miles from Converse, IN)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Marion, IN (14 miles from Converse, IN)
  • 16 days ago
  • Marion, IN (14 miles from Converse, IN)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Elwood, IN (21 miles from Converse, IN)
  • 18 days ago
  • Elwood, IN (21 miles from Converse, IN)
  • 18 days ago

Store 2747506: 2034 Main Street, Elwood, Indiana 46036 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • La Fontaine, IN (11 miles from Converse, IN)
  • 18 days ago
  • La Fontaine, IN (11 miles from Converse, IN)
  • 18 days ago

Store 4702222: 101 Thomas Road, La Fontaine, Indiana 46940 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • La Fontaine, IN (11 miles from Converse, IN)
  • 19 days ago
  • La Fontaine, IN (11 miles from Converse, IN)
  • 19 days ago

Store 4702222: 101 Thomas Road, La Fontaine, Indiana 46940 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Marion, IN (14 miles from Converse, IN)
  • 27 days ago
  • Marion, IN (14 miles from Converse, IN)
  • 27 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

BMV Customer Service Representative

  • Kokomo, IN (15 miles from Converse, IN)
  • 30+ days ago
  • Kokomo, IN (15 miles from Converse, IN)
  • 30+ days ago

In this role, you'll provide timely and accurate customer service. This person will need to have the ability to work in a fast-paced and highly stimulated environment....

Customer Service Representative

  • Elwood, IN (21 miles from Converse, IN)
  • 30+ days ago
  • Elwood, IN (21 miles from Converse, IN)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

U-Box Customer Care Representative (CDL)

  • Kokomo, IN (15 miles from Converse, IN)
  • 60+ days ago
  • Kokomo, IN (15 miles from Converse, IN)
  • 60+ days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Representative

  • Gas City, IN (16 miles from Converse, IN)
  • 90+ days ago
  • Gas City, IN (16 miles from Converse, IN)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Converse, IN

Moving to Converse, IN? Find some basic demographic data about Converse, IN below.


Local
National
2,202
32
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Converse, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Converse, IN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Converse, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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