Customer Service Jobs in Columbia City, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
BMV Floating Customer Service Representative
- Fort Wayne, IN (17 miles from Columbia City, IN)
- 2 days ago
- Fort Wayne, IN (17 miles from Columbia City, IN)
- 2 days ago
In this role youll provide timely and accurate customer service....
BMV Intermittent Customer Service Representative
- Warsaw, IN (20 miles from Columbia City, IN)
- 2 days ago
- Warsaw, IN (20 miles from Columbia City, IN)
- 2 days ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
BMV Intermittant Customer Service Representative
- Columbia City, IN
- 3 days ago
- Columbia City, IN
- 3 days ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 3 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 3 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 5 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 5 days ago
Job Requirements Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire multiple Customer Service Representatives to add to our growing Sales team...
- Warsaw, IN (20 miles from Columbia City, IN)
- 7 days ago
- Warsaw, IN (20 miles from Columbia City, IN)
- 7 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 8 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 8 days ago
Code : 25080-1 Location : TREASURER COLLECTOR Group : MUNICIPAL Details : Position Information
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 10 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warsaw, IN (20 miles from Columbia City, IN)
- 10 days ago
- Warsaw, IN (20 miles from Columbia City, IN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 14 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 14 days ago
Must have 3-5 years relevant Customer Service experience. Previous experience in Traction products and service is a plus....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 15 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 15 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 17 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 17 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Retail Customer Service Supervisor
- Warsaw, IN (20 miles from Columbia City, IN)
- 17 days ago
- Warsaw, IN (20 miles from Columbia City, IN)
- 17 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Sales & Customer Service Associate
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 18 days ago
- Fort Wayne, IN (18 miles from Columbia City, IN)
- 18 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Kendallville, IN (22 miles from Columbia City, IN)
- 19 days ago
- Kendallville, IN (22 miles from Columbia City, IN)
- 19 days ago
Familiarity with customer service software, EDIs, and basic computer skills is preferred....
Demographic Data for Columbia City, IN
Moving to Columbia City, IN? Find some basic demographic data about Columbia City, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbia City, IN
Highest Education Level
Customer Services in Columbia City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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