Customer Service Jobs in Zion, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Color Specialist- Retail Customer Service

  • Northbrook, IL (23 miles from Zion, IL)
  • 11 hours ago
  • Northbrook, IL (23 miles from Zion, IL)
  • 11 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Retail Customer Service Cashier

  • Wadsworth, IL (3 miles from Zion, IL)
  • 12 hours ago
  • Wadsworth, IL (3 miles from Zion, IL)
  • 12 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Lake Zurich, IL (18 miles from Zion, IL)
  • 1 day ago
  • Lake Zurich, IL (18 miles from Zion, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual

  • Union Grove, WI (19 miles from Zion, IL)
  • 1 day ago
  • Union Grove, WI (19 miles from Zion, IL)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Pharmacy Customer Service Associate

  • Arlington Heights, IL (24 miles from Zion, IL)
  • 2 days ago
  • Arlington Heights, IL (24 miles from Zion, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • McHenry, IL (21 miles from Zion, IL)
  • 2 days ago
  • McHenry, IL (21 miles from Zion, IL)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Round Lake Park, IL (14 miles from Zion, IL)
  • 3 days ago
  • Round Lake Park, IL (14 miles from Zion, IL)
  • 3 days ago

Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...

Customer Service Representative

  • Deerfield, IL (19 miles from Zion, IL)
  • 4 days ago
  • Deerfield, IL (19 miles from Zion, IL)
  • 4 days ago

Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....

Remote Work

Customer Service Representative I

  • Beach Park, IL (3 miles from Zion, IL)
  • 6 days ago
  • Beach Park, IL (3 miles from Zion, IL)
  • 6 days ago

Understands issues daily and works to resolve root causes to promote better customer experiences.Job Responsibilities Essential Duties: Positively manage and respond to customer service phone calls...

Customer Service Representative

  • North Chicago, IL (8 miles from Zion, IL)
  • 6 days ago
  • North Chicago, IL (8 miles from Zion, IL)
  • 6 days ago

Customer Service Representative Spectraforce Technologies United States, Illinois, North Chicago Jun 24, 2025 Position Title: Customer Service Representative Duration: 6+ Months Location: Grayslake,...

Customer Service Representative

  • Burlington, WI (23 miles from Zion, IL)
  • 7 days ago
  • Burlington, WI (23 miles from Zion, IL)
  • 7 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Sturtevant - Sales and Customer Service Representative

  • Sturtevant, WI (17 miles from Zion, IL)
  • 7 days ago
  • Sturtevant, WI (17 miles from Zion, IL)
  • 7 days ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Customer Service Representative

  • Racine, WI (19 miles from Zion, IL)
  • 7 days ago
  • Racine, WI (19 miles from Zion, IL)
  • 7 days ago

Come be a part of the Customer Service Team supporting our iconic outdoor brands!...

Customer Service Associate - Temporary

  • Libertyville, IL (12 miles from Zion, IL)
  • 8 days ago
  • Libertyville, IL (12 miles from Zion, IL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pell Lake, WI (24 miles from Zion, IL)
  • 8 days ago
  • Pell Lake, WI (24 miles from Zion, IL)
  • 8 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Demographic Data for Zion, IL

Moving to Zion, IL? Find some basic demographic data about Zion, IL below.


Local
National
31,579
405
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Zion, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Zion, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Zion, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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