Customer Service Jobs in Wood River, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I - OFMD
- Saint Louis, MO (17 miles from Wood River, IL)
- 11 hours ago
- Saint Louis, MO (17 miles from Wood River, IL)
- 11 hours ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
Customer Service Associate - Temporary
- Maryland Heights, MO (22 miles from Wood River, IL)
- 11 hours ago
- Maryland Heights, MO (22 miles from Wood River, IL)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Hybrid Customer Service Representative
- Earth City, MO (21 miles from Wood River, IL)
- 16 hours ago
- Earth City, MO (21 miles from Wood River, IL)
- 16 hours ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE** _HYBRID 1 day/week in EARTH CITY, MISSOURI_ Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity...
Remote WorkCustomer Service Representative
- Hazelwood, MO (17 miles from Wood River, IL)
- 16 hours ago
- Hazelwood, MO (17 miles from Wood River, IL)
- 16 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Webster Groves, MO (23 miles from Wood River, IL)
- 21 hours ago
- Webster Groves, MO (23 miles from Wood River, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (remote)
- Earth City, MO (21 miles from Wood River, IL)
- 1 day ago
- Earth City, MO (21 miles from Wood River, IL)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Saint Louis, MO (17 miles from Wood River, IL)
- 1 day ago
- Saint Louis, MO (17 miles from Wood River, IL)
- 1 day ago
Looking for a telemarketer with customer service experience who is outgoing, energetic, and someone that likes to have fun....
- Edwardsville, IL (7 miles from Wood River, IL)
- 2 days ago
- Edwardsville, IL (7 miles from Wood River, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Collinsville)
- Collinsville, IL (13 miles from Wood River, IL)
- 4 days ago
- Collinsville, IL (13 miles from Wood River, IL)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Florissant, MO (16 miles from Wood River, IL)
- 5 days ago
- Florissant, MO (16 miles from Wood River, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service representative /cashier
- Hazelwood, MO (17 miles from Wood River, IL)
- 6 days ago
- Hazelwood, MO (17 miles from Wood River, IL)
- 6 days ago
our business throughout the day Responsibilities As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as: Deliver exceptional customer...
Customer Service Representative
- Glen Carbon, IL (9 miles from Wood River, IL)
- 6 days ago
- Glen Carbon, IL (9 miles from Wood River, IL)
- 6 days ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Care Representative (CCR)
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
Establish partnerships and ongoing relationships with small business owners and leasing managers by developing leads (phone; visits and internet) Provide prompt, accurate and friendly customer service...
Customer Service Representative - 4616678008
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
Overhead Door Company of St Louis, a DH Pace Company, Inc. is seeking to hire a Customer Service Representative in St. Louis, MO!...
Customer Service Representative
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
- Saint Louis, MO (17 miles from Wood River, IL)
- 6 days ago
Benefits: 401(k) 401(k) matching Health insurance Paid time off Vision insurance The Customer Service Representative is an important first point of contact for our customers and partners....
Demographic Data for Wood River, IL
Moving to Wood River, IL? Find some basic demographic data about Wood River, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wood River, IL
Highest Education Level
Customer Services in Wood River, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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