Customer Service Jobs in Winthrop Harbor, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Pharmacy Customer Service Associate

  • Antioch, IL (12 miles from Winthrop Harbor, IL)
  • 12 hours ago
  • Antioch, IL (12 miles from Winthrop Harbor, IL)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kenosha, WI (10 miles from Winthrop Harbor, IL)
  • 1 day ago
  • Kenosha, WI (10 miles from Winthrop Harbor, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sturtevant, WI (16 miles from Winthrop Harbor, IL)
  • 1 day ago
  • Sturtevant, WI (16 miles from Winthrop Harbor, IL)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Remote --- Customer Service Representative

  • Waukegan, IL (7 miles from Winthrop Harbor, IL)
  • 1 day ago
  • Waukegan, IL (7 miles from Winthrop Harbor, IL)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Fox Lake, IL (18 miles from Winthrop Harbor, IL)
  • 2 days ago
  • Fox Lake, IL (18 miles from Winthrop Harbor, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 2 days ago
  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 2 days ago

Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required....

Customer Service Associate - Temporary

  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 3 days ago
  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 3 days ago
  • McHenry, IL (24 miles from Winthrop Harbor, IL)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Retail Customer Service Associate

  • Gurnee, IL (9 miles from Winthrop Harbor, IL)
  • 4 days ago
  • Gurnee, IL (9 miles from Winthrop Harbor, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...

Customer Service Representative Empower Communities with Us!

  • Antioch, IL (12 miles from Winthrop Harbor, IL)
  • 5 days ago
  • Antioch, IL (12 miles from Winthrop Harbor, IL)
  • 5 days ago

This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....

Color Specialist- Retail Customer Service

  • Wheeling, IL (24 miles from Winthrop Harbor, IL)
  • 6 days ago
  • Wheeling, IL (24 miles from Winthrop Harbor, IL)
  • 6 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative - Overnights

  • Park City, IL (8 miles from Winthrop Harbor, IL)
  • 6 days ago
  • Park City, IL (8 miles from Winthrop Harbor, IL)
  • 6 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Wheeling, IL (24 miles from Winthrop Harbor, IL)
  • 6 days ago
  • Wheeling, IL (24 miles from Winthrop Harbor, IL)
  • 6 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Color Specialist- Retail Customer Service

  • Northbrook, IL (24 miles from Winthrop Harbor, IL)
  • 7 days ago
  • Northbrook, IL (24 miles from Winthrop Harbor, IL)
  • 7 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Retail Customer Service Cashier

  • Wadsworth, IL (6 miles from Winthrop Harbor, IL)
  • 7 days ago
  • Wadsworth, IL (6 miles from Winthrop Harbor, IL)
  • 7 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Winthrop Harbor, IL

Moving to Winthrop Harbor, IL? Find some basic demographic data about Winthrop Harbor, IL below.


Local
National
6,760
89
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Winthrop Harbor, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Winthrop Harbor, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Winthrop Harbor, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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