Customer Service Jobs in Winnebago, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Assistant Partnership Manager

  • Rockford, IL (6 miles from Winnebago, IL)
  • 60+ days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 60+ days ago

Staples is business to business. Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Service Representative

  • Rockford, IL (6 miles from Winnebago, IL)
  • 45+ days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 45+ days ago

service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...

Customer Service Associate I

  • Belvidere, IL (22 miles from Winnebago, IL)
  • 10 hours ago
  • Belvidere, IL (22 miles from Winnebago, IL)
  • 10 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Winnebago, IL
  • 10 hours ago
  • Winnebago, IL
  • 10 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Pharmacy Customer Service Associate

  • Freeport, IL (18 miles from Winnebago, IL)
  • 1 day ago
  • Freeport, IL (18 miles from Winnebago, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time/Part Time Airport Customer Service Agent - American Airlines Flight Privileges!

  • Rockford, IL (6 miles from Winnebago, IL)
  • 1 day ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 1 day ago

The Landline Company 4.1 Full Time/Part Time Airport Customer Service Agent - American Airlines Flight Privileges!...

Customer Service Representative

  • Beloit, WI (19 miles from Winnebago, IL)
  • 6 days ago
  • Beloit, WI (19 miles from Winnebago, IL)
  • 6 days ago

This position is responsible for providing customer service for the entire portfolio of products that Norandex has to offer....

Golf Customer Service Associate - Sinnissippi Golf Course

  • Rockford, IL (6 miles from Winnebago, IL)
  • 7 days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 7 days ago

Provide customer service for patrons using the practice centre Maintain high standards of cleanliness and organization in work areas and throughout the facility....

Customer Service Associate

  • Rockford, IL (6 miles from Winnebago, IL)
  • 8 days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 8 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Rockford - Sales and Customer Service Representative - Part time (29 hrs/wk)

  • Machesney Park, IL (13 miles from Winnebago, IL)
  • 13 days ago
  • Machesney Park, IL (13 miles from Winnebago, IL)
  • 13 days ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Retail Customer Service Specialist

  • Rockford, IL (6 miles from Winnebago, IL)
  • 14 days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 14 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Sr Customer Service Representative

  • Belvidere, IL (22 miles from Winnebago, IL)
  • 15 days ago
  • Belvidere, IL (22 miles from Winnebago, IL)
  • 15 days ago

service functions. o Provides coaching and directs the customer service work in applicable locations....

Customer Service Representative

  • Beloit, WI (19 miles from Winnebago, IL)
  • 15 days ago
  • Beloit, WI (19 miles from Winnebago, IL)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Rockford, IL (6 miles from Winnebago, IL)
  • 20 days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 20 days ago

We are looking for a Customer Service Representative to join the team in Rockford, IL!...

Customer Service Representative (Part-Time)

  • Rockford, IL (6 miles from Winnebago, IL)
  • 23 days ago
  • Rockford, IL (6 miles from Winnebago, IL)
  • 23 days ago

Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment...

Demographic Data for Winnebago, IL

Moving to Winnebago, IL? Find some basic demographic data about Winnebago, IL below.


Local
National
5,966
89
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Winnebago, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Winnebago, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Winnebago, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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