Customer Service Jobs in Wilmington, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Channahon, IL (11 miles from Wilmington, IL)
- 9 hours ago
- Channahon, IL (11 miles from Wilmington, IL)
- 9 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Joliet, IL (17 miles from Wilmington, IL)
- 11 hours ago
- Joliet, IL (17 miles from Wilmington, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Senior Customer Service Representative
- Bradley, IL (15 miles from Wilmington, IL)
- 14 hours ago
- Bradley, IL (15 miles from Wilmington, IL)
- 14 hours ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (16 miles from Wilmington, IL)
- 18 hours ago
- Monee, IL (16 miles from Wilmington, IL)
- 18 hours ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people...
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
- Tinley Park, IL (22 miles from Wilmington, IL)
- 2 days ago
- Tinley Park, IL (22 miles from Wilmington, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Shorewood, IL (17 miles from Wilmington, IL)
- 3 days ago
- Shorewood, IL (17 miles from Wilmington, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Romeoville, IL (23 miles from Wilmington, IL)
- 6 days ago
- Romeoville, IL (23 miles from Wilmington, IL)
- 6 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (23 miles from Wilmington, IL)
- 6 days ago
- Romeoville, IL (23 miles from Wilmington, IL)
- 6 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Mokena, IL (18 miles from Wilmington, IL)
- 9 days ago
- Mokena, IL (18 miles from Wilmington, IL)
- 9 days ago
GFL Environmental Services USA, Inc. is seeking a full-time Customer Service Representative....
Customer Service Representative, 2nd Shift
- Orland Hills, IL (24 miles from Wilmington, IL)
- 9 days ago
- Orland Hills, IL (24 miles from Wilmington, IL)
- 9 days ago
Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 3rd Shift
- Orland Hills, IL (24 miles from Wilmington, IL)
- 10 days ago
- Orland Hills, IL (24 miles from Wilmington, IL)
- 10 days ago
Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- Tinley Park, IL (22 miles from Wilmington, IL)
- 10 days ago
- Tinley Park, IL (22 miles from Wilmington, IL)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Part Time
- Joliet, IL (17 miles from Wilmington, IL)
- 10 days ago
- Joliet, IL (17 miles from Wilmington, IL)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Kankakee, IL (16 miles from Wilmington, IL)
- 11 days ago
- Kankakee, IL (16 miles from Wilmington, IL)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Wilmington, IL
Moving to Wilmington, IL? Find some basic demographic data about Wilmington, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilmington, IL
Highest Education Level
Customer Services in Wilmington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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