Customer Service Jobs in Wilmette, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 170 Jobs

Customer Service Representative

  • Lincolnshire, IL (12 miles from Wilmette, IL)
  • 30+ days ago
  • Lincolnshire, IL (12 miles from Wilmette, IL)
  • 30+ days ago

service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...

Customer Service Representative - FS

  • Chicago, IL (12 miles from Wilmette, IL)
  • 11 hours ago
  • Chicago, IL (12 miles from Wilmette, IL)
  • 11 hours ago

Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...

Customer Service Representative

  • River Forest, IL (13 miles from Wilmette, IL)
  • 11 hours ago
  • River Forest, IL (13 miles from Wilmette, IL)
  • 11 hours ago

Store 4706790: 7201 W North Ave, River Forest, Illinois 60305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Highland Park, IL (8 miles from Wilmette, IL)
  • 11 hours ago
  • Highland Park, IL (8 miles from Wilmette, IL)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chicago, IL (12 miles from Wilmette, IL)
  • 14 hours ago
  • Chicago, IL (12 miles from Wilmette, IL)
  • 14 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Chicago, IL (12 miles from Wilmette, IL)
  • 19 hours ago
  • Chicago, IL (12 miles from Wilmette, IL)
  • 19 hours ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Customer Service Representative

  • Lombard, IL (20 miles from Wilmette, IL)
  • 19 hours ago
  • Lombard, IL (20 miles from Wilmette, IL)
  • 19 hours ago

Customer Service Representative Lombard, IL Type: Contract-to-Hire Category: Administrative Salary: 23.00 Per Hour Reference ID: 10044645 Shortcut: HYFNvY Job Title: Customer Service Representative...

Retail Customer Service

  • Stone Park, IL (14 miles from Wilmette, IL)
  • 20 hours ago
  • Stone Park, IL (14 miles from Wilmette, IL)
  • 20 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate

  • Elk Grove Village, IL (14 miles from Wilmette, IL)
  • 21 hours ago
  • Elk Grove Village, IL (14 miles from Wilmette, IL)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Logan Square)

  • Chicago, IL (12 miles from Wilmette, IL)
  • 23 hours ago
  • Chicago, IL (12 miles from Wilmette, IL)
  • 23 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Mundelein, IL (20 miles from Wilmette, IL)
  • 1 day ago
  • Mundelein, IL (20 miles from Wilmette, IL)
  • 1 day ago

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....

Customer Service Representative

  • Chicago, IL (12 miles from Wilmette, IL)
  • 1 day ago
  • Chicago, IL (12 miles from Wilmette, IL)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative, Overnights

  • Bloomingdale, IL (20 miles from Wilmette, IL)
  • 1 day ago
  • Bloomingdale, IL (20 miles from Wilmette, IL)
  • 1 day ago

Store 4706879: 250 E Army Trail Rd, Bloomingdale, Illinois 60108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Skokie, IL (2 miles from Wilmette, IL)
  • 1 day ago
  • Skokie, IL (2 miles from Wilmette, IL)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Healthcare Customer Service Representative

  • Elmhurst, IL (16 miles from Wilmette, IL)
  • 1 day ago
  • Elmhurst, IL (16 miles from Wilmette, IL)
  • 1 day ago

Qualifications High School Diploma -One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center -Exact job experience is considered...

Demographic Data for Wilmette, IL

Moving to Wilmette, IL? Find some basic demographic data about Wilmette, IL below.


Local
National
28,053
803
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilmette, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilmette, IL offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilmette, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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