Customer Service Jobs in Willowbrook, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (on-site)
- Bolingbrook, IL (7 miles from Willowbrook, IL)
- 7 days ago
- Bolingbrook, IL (7 miles from Willowbrook, IL)
- 7 days ago
Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago)....
Customer Service Representative
- Aurora, IL (17 miles from Willowbrook, IL)
- 1 hour ago
- Aurora, IL (17 miles from Willowbrook, IL)
- 1 hour ago
Role Purpose : Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to...
Pharmacy Customer Service Associate
- Lemont, IL (4 miles from Willowbrook, IL)
- 1 hour ago
- Lemont, IL (4 miles from Willowbrook, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Homewood, IL (19 miles from Willowbrook, IL)
- 1 hour ago
- Homewood, IL (19 miles from Willowbrook, IL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Bolingbrook, IL
- Bolingbrook, IL (7 miles from Willowbrook, IL)
- 5 hours ago
- Bolingbrook, IL (7 miles from Willowbrook, IL)
- 5 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Delivery Station Customer Service Associate, DSL
- Chicago, IL (17 miles from Willowbrook, IL)
- 5 hours ago
- Chicago, IL (17 miles from Willowbrook, IL)
- 5 hours ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative - 1st Shift
- Skokie, IL (23 miles from Willowbrook, IL)
- 10 hours ago
- Skokie, IL (23 miles from Willowbrook, IL)
- 10 hours ago
at Federal-Mogul Motorparts LLC in Skokie, Illinois, United States Job Description DRiV is one of the world's leading designer, manufacturers and marketers of automotive products for original...
Remote Customer Service Representative - Facility Maintenance Services
- Aurora, IL (17 miles from Willowbrook, IL)
- 10 hours ago
- Aurora, IL (17 miles from Willowbrook, IL)
- 10 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkRetail Customer Service Specialist
- Geneva, IL (22 miles from Willowbrook, IL)
- 13 hours ago
- Geneva, IL (22 miles from Willowbrook, IL)
- 13 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Hammond, IN (23 miles from Willowbrook, IL)
- 22 hours ago
- Hammond, IN (23 miles from Willowbrook, IL)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative (Lead Receptionist)
- Chicago, IL (17 miles from Willowbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Willowbrook, IL)
- 1 day ago
Prior experience in customer service/reception in veterinary field required. Demonstrated commitment to MVP core values....
Customer Service Representative II
- Northlake, IL (12 miles from Willowbrook, IL)
- 1 day ago
- Northlake, IL (12 miles from Willowbrook, IL)
- 1 day ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkCustomer Service Representative
- Carol Stream, IL (15 miles from Willowbrook, IL)
- 1 day ago
- Carol Stream, IL (15 miles from Willowbrook, IL)
- 1 day ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
Remote --- Customer Service Representative
- Oak Brook, IL (4 miles from Willowbrook, IL)
- 1 day ago
- Oak Brook, IL (4 miles from Willowbrook, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Care Representative - Premier Dietary Sup
- Chicago, IL (17 miles from Willowbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Willowbrook, IL)
- 1 day ago
goods....
Demographic Data for Willowbrook, IL
Moving to Willowbrook, IL? Find some basic demographic data about Willowbrook, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Willowbrook, IL
Highest Education Level
Customer Services in Willowbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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