Customer Service Jobs in Wheaton, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (21 miles from Wheaton, IL)
- 2 hours ago
- Barrington, IL (21 miles from Wheaton, IL)
- 2 hours ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Color Specialist- Retail Customer Service
- Northbrook, IL (23 miles from Wheaton, IL)
- 8 hours ago
- Northbrook, IL (23 miles from Wheaton, IL)
- 8 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
- Orland Park, IL (22 miles from Wheaton, IL)
- 8 hours ago
- Orland Park, IL (22 miles from Wheaton, IL)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hampshire, IL (24 miles from Wheaton, IL)
- 9 hours ago
- Hampshire, IL (24 miles from Wheaton, IL)
- 9 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Chicago, IL (24 miles from Wheaton, IL)
- 11 hours ago
- Chicago, IL (24 miles from Wheaton, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Schaumburg, IL (12 miles from Wheaton, IL)
- 11 hours ago
- Schaumburg, IL (12 miles from Wheaton, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Naperville, IL (5 miles from Wheaton, IL)
- 11 hours ago
- Naperville, IL (5 miles from Wheaton, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Joliet, IL (22 miles from Wheaton, IL)
- 11 hours ago
- Joliet, IL (22 miles from Wheaton, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (21 miles from Wheaton, IL)
- 12 hours ago
- Hoffman Estates, IL (21 miles from Wheaton, IL)
- 12 hours ago
Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...
GC Retail Lead Customer Service Associate Store
- Chicago, IL (24 miles from Wheaton, IL)
- 17 hours ago
- Chicago, IL (24 miles from Wheaton, IL)
- 17 hours ago
A few special characteristics that make our Lead Customer Service Associates successful: Coaching: Able to provide effective coaching and guidance to others....
Business Insurance Client Service Representative
- Chicago, IL (24 miles from Wheaton, IL)
- 22 hours ago
- Chicago, IL (24 miles from Wheaton, IL)
- 22 hours ago
Company: Marsh McLennan Agency Description: Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard...
Customer Service Associate - Temporary
- River Forest, IL (15 miles from Wheaton, IL)
- 1 day ago
- River Forest, IL (15 miles from Wheaton, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lombard, IL (5 miles from Wheaton, IL)
- 1 day ago
- Lombard, IL (5 miles from Wheaton, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experienced Client Service Representative
- Chicago, IL (24 miles from Wheaton, IL)
- 1 day ago
- Chicago, IL (24 miles from Wheaton, IL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Saint Charles, IL (10 miles from Wheaton, IL)
- 1 day ago
- Saint Charles, IL (10 miles from Wheaton, IL)
- 1 day ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
Demographic Data for Wheaton, IL
Moving to Wheaton, IL? Find some basic demographic data about Wheaton, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wheaton, IL
Highest Education Level
Customer Services in Wheaton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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