Customer Service Jobs in Westmont, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 209 Jobs

Customer Service Representative

  • Naperville, IL (8 miles from Westmont, IL)
  • 30+ days ago
  • Naperville, IL (8 miles from Westmont, IL)
  • 30+ days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Senior Inside Sales Team Manager

  • Naperville, IL (8 miles from Westmont, IL)
  • 30+ days ago
  • Naperville, IL (8 miles from Westmont, IL)
  • 30+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Schaumburg, IL (17 miles from Westmont, IL)
  • 1 hour ago
  • Schaumburg, IL (17 miles from Westmont, IL)
  • 1 hour ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Lead Dispensary Associate

  • Chicago, IL (17 miles from Westmont, IL)
  • 1 hour ago
  • Chicago, IL (17 miles from Westmont, IL)
  • 1 hour ago

The Lead Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...

Customer Service Representative

  • Naperville, IL (8 miles from Westmont, IL)
  • 1 hour ago
  • Naperville, IL (8 miles from Westmont, IL)
  • 1 hour ago

As a Customer Service Representative your primary role is to provide support and an effortless experience to policyholders....

Remote Work

Lead Retail Customer Service Associate

  • Chicago, IL (17 miles from Westmont, IL)
  • 1 hour ago
  • Chicago, IL (17 miles from Westmont, IL)
  • 1 hour ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service

  • Chicago, IL (17 miles from Westmont, IL)
  • 13 hours ago
  • Chicago, IL (17 miles from Westmont, IL)
  • 13 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Pharmacy Customer Service Associate

  • Palos Heights, IL (13 miles from Westmont, IL)
  • 13 hours ago
  • Palos Heights, IL (13 miles from Westmont, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Addison, IL (9 miles from Westmont, IL)
  • 13 hours ago
  • Addison, IL (9 miles from Westmont, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Hickory Hills, IL (8 miles from Westmont, IL)
  • 13 hours ago
  • Hickory Hills, IL (8 miles from Westmont, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Licensed P&C Agent)

  • Rosemont, IL (14 miles from Westmont, IL)
  • 21 hours ago
  • Rosemont, IL (14 miles from Westmont, IL)
  • 21 hours ago

Customer Service experience required....

Customer Service Representative - 2025-18566-3379

  • Carol Stream, IL (11 miles from Westmont, IL)
  • 21 hours ago
  • Carol Stream, IL (11 miles from Westmont, IL)
  • 21 hours ago

This job was posted by : For moreinformation, please see: **Overview**We are currently seeking a Customer Service Representative to answerincoming customer service calls and emails, process customer...

Pharmacy Customer Service Associate

  • St Charles, IL (19 miles from Westmont, IL)
  • 23 hours ago
  • St Charles, IL (19 miles from Westmont, IL)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

NetCredit Customer Service Representative (Remote)

  • Chicago, IL (17 miles from Westmont, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Westmont, IL)
  • 1 day ago

As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....

Remote Work

Customer Service Representative - No Experience Needed

  • River Grove, IL (11 miles from Westmont, IL)
  • 1 day ago
  • River Grove, IL (11 miles from Westmont, IL)
  • 1 day ago

Customer Service Representative - No Experience Needed!...

Demographic Data for Westmont, IL

Moving to Westmont, IL? Find some basic demographic data about Westmont, IL below.


Local
National
24,363
909
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Westmont, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westmont, IL offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westmont, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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