Customer Service Jobs in Westchester, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (15 miles from Westchester, IL)
- 6 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (15 miles from Westchester, IL)
- 6 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Aurora, IL (19 miles from Westchester, IL)
- 28 days ago
- Aurora, IL (19 miles from Westchester, IL)
- 28 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Sales Account Manager
- Naperville, IL (13 miles from Westchester, IL)
- 30+ days ago
- Naperville, IL (13 miles from Westchester, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Inside Sales-Reactivation Specialist
- Aurora, IL (19 miles from Westchester, IL)
- 30+ days ago
- Aurora, IL (19 miles from Westchester, IL)
- 30+ days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Business Development Specialist
- Schaumburg, IL (16 miles from Westchester, IL)
- 30+ days ago
- Schaumburg, IL (16 miles from Westchester, IL)
- 30+ days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- Bartlett, IL (18 miles from Westchester, IL)
- 6 hours ago
- Bartlett, IL (18 miles from Westchester, IL)
- 6 hours ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Customer Service Representative
- Chicago, IL (12 miles from Westchester, IL)
- 1 hour ago
- Chicago, IL (12 miles from Westchester, IL)
- 1 hour ago
Our customer service team members are critical to the success of the organization. They provide a personable, knowledgeable, and caring experience when customers contact us....
Aviation Front Desk Customer Service Representative Full Time Job
- Chicago, IL (12 miles from Westchester, IL)
- 2 hours ago
- Chicago, IL (12 miles from Westchester, IL)
- 2 hours ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Des Plaines, IL (13 miles from Westchester, IL)
- 2 hours ago
- Des Plaines, IL (13 miles from Westchester, IL)
- 2 hours ago
The incumbent serves as backup to other customer service personnel....
Sales & Customer Service Associate
- Bloomingdale, IL (12 miles from Westchester, IL)
- 2 hours ago
- Bloomingdale, IL (12 miles from Westchester, IL)
- 2 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Arlington Heights, IL (18 miles from Westchester, IL)
- 6 hours ago
- Arlington Heights, IL (18 miles from Westchester, IL)
- 6 hours ago
A manufacturing company in the NW suburbs of Chicago is looking for an enthusiastic individual to join the Customer Service Team during the busy season....
Pharmacy Customer Service Associate
- Calumet Park, IL (16 miles from Westchester, IL)
- 6 hours ago
- Calumet Park, IL (16 miles from Westchester, IL)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago, IL (12 miles from Westchester, IL)
- 6 hours ago
- Chicago, IL (12 miles from Westchester, IL)
- 6 hours ago
Customer Service Representative with an eye for detail and high level of accuracy....
Work-from-Anywhere Customer Service Agent
- Elgin, IL (21 miles from Westchester, IL)
- 8 hours ago
- Elgin, IL (21 miles from Westchester, IL)
- 8 hours ago
Powered by JazzHR a job alert for this search Customer Service Agent Elgin, IL, US...
Remote Work- Homewood, IL (24 miles from Westchester, IL)
- 10 hours ago
- Homewood, IL (24 miles from Westchester, IL)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Westchester, IL
Moving to Westchester, IL? Find some basic demographic data about Westchester, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westchester, IL
Highest Education Level
Customer Services in Westchester, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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