Customer Service Jobs in West Peoria, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- East Peoria, IL (6 miles from West Peoria, IL)
- 3 days ago
- East Peoria, IL (6 miles from West Peoria, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Peoria, IL (3 miles from West Peoria, IL)
- 4 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Peoria, IL (3 miles from West Peoria, IL)
- 4 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 4 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service Representative
- Morton, IL (14 miles from West Peoria, IL)
- 5 days ago
- Morton, IL (14 miles from West Peoria, IL)
- 5 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative, PT 1st Shift
- Washington, IL (11 miles from West Peoria, IL)
- 8 days ago
- Washington, IL (11 miles from West Peoria, IL)
- 8 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, PT 3rd Shift
- Bartonville, IL (5 miles from West Peoria, IL)
- 9 days ago
- Bartonville, IL (5 miles from West Peoria, IL)
- 9 days ago
Store 4701206: 1007 W Garfield Ave, Bartonville, Illinois 61607 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Peoria, IL (3 miles from West Peoria, IL)
- 9 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 9 days ago
One year related experience required with customer service preferred....
Customer Service Representative RiverPlex
- Peoria, IL (3 miles from West Peoria, IL)
- 10 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 10 days ago
Experience : Strong customer service skills/experience required. Knowledge and Ability : Ability to perform basic computer functions....
- Pekin, IL (11 miles from West Peoria, IL)
- 14 days ago
- Pekin, IL (11 miles from West Peoria, IL)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnight
- Peoria, IL (3 miles from West Peoria, IL)
- 15 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 15 days ago
Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - R24524-4599
- Peoria, IL (3 miles from West Peoria, IL)
- 24 days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 24 days ago
Assist outside salesrepresentative with appointment setting, customer tracking andquotations.Key Responsibilities:Provide excellent customer service and professionalism to all customersvia in person...
Customer Service Representative, PT 2nd Shift
- Peoria, IL (3 miles from West Peoria, IL)
- 30+ days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 30+ days ago
Store 4701420: 2900 NE Adams, Peoria, Illinois 61603 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Peoria, IL (3 miles from West Peoria, IL)
- 30+ days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Sales & Customer Service Associate
- Peoria, IL (3 miles from West Peoria, IL)
- 60+ days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative I
- Peoria, IL (3 miles from West Peoria, IL)
- 60+ days ago
- Peoria, IL (3 miles from West Peoria, IL)
- 60+ days ago
What will I be doing as a Customer Service Representative? Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made....
Demographic Data for West Peoria, IL
Moving to West Peoria, IL? Find some basic demographic data about West Peoria, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Peoria, IL
Highest Education Level
Customer Services in West Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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