Customer Service Jobs in Wayne, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 151 Jobs

Customer Service Representative (10:00am - 7:00pm)

  • Barrington, IL (15 miles from Wayne, IL)
  • 2 hours ago
  • Barrington, IL (15 miles from Wayne, IL)
  • 2 hours ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Color Specialist- Retail Customer Service

  • Northbrook, IL (24 miles from Wayne, IL)
  • 8 hours ago
  • Northbrook, IL (24 miles from Wayne, IL)
  • 8 hours ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative, Mornings - PT Weekends

  • Sycamore, IL (23 miles from Wayne, IL)
  • 8 hours ago
  • Sycamore, IL (23 miles from Wayne, IL)
  • 8 hours ago

Store 4701482: 439 E State St., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Hampshire, IL (15 miles from Wayne, IL)
  • 9 hours ago
  • Hampshire, IL (15 miles from Wayne, IL)
  • 9 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Schaumburg, IL (10 miles from Wayne, IL)
  • 11 hours ago
  • Schaumburg, IL (10 miles from Wayne, IL)
  • 11 hours ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Naperville, IL (14 miles from Wayne, IL)
  • 11 hours ago
  • Naperville, IL (14 miles from Wayne, IL)
  • 11 hours ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Veterinary Customer Service Representative-Lead

  • Hoffman Estates, IL (15 miles from Wayne, IL)
  • 12 hours ago
  • Hoffman Estates, IL (15 miles from Wayne, IL)
  • 12 hours ago

Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...

Customer Service Associate - Temporary

  • River Forest, IL (22 miles from Wayne, IL)
  • 1 day ago
  • River Forest, IL (22 miles from Wayne, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lake Zurich, IL (20 miles from Wayne, IL)
  • 1 day ago
  • Lake Zurich, IL (20 miles from Wayne, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Lombard, IL (13 miles from Wayne, IL)
  • 1 day ago
  • Lombard, IL (13 miles from Wayne, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Charles, IL (2 miles from Wayne, IL)
  • 1 day ago
  • Saint Charles, IL (2 miles from Wayne, IL)
  • 1 day ago

How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....

Retail Customer Service

  • Stone Park, IL (19 miles from Wayne, IL)
  • 2 days ago
  • Stone Park, IL (19 miles from Wayne, IL)
  • 2 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Client Service Representative

  • Aurora, IL (11 miles from Wayne, IL)
  • 2 days ago
  • Aurora, IL (11 miles from Wayne, IL)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....

Customer Service Representative

  • Niles, IL (23 miles from Wayne, IL)
  • 2 days ago
  • Niles, IL (23 miles from Wayne, IL)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (RSS)

  • Hoffman Estates, IL (15 miles from Wayne, IL)
  • 2 days ago
  • Hoffman Estates, IL (15 miles from Wayne, IL)
  • 2 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

Demographic Data for Wayne, IL

Moving to Wayne, IL? Find some basic demographic data about Wayne, IL below.


Local
National
2,326
79
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Wayne, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wayne, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wayne, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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