Customer Service Jobs in Wayne, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (15 miles from Wayne, IL)
- 2 hours ago
- Barrington, IL (15 miles from Wayne, IL)
- 2 hours ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Color Specialist- Retail Customer Service
- Northbrook, IL (24 miles from Wayne, IL)
- 8 hours ago
- Northbrook, IL (24 miles from Wayne, IL)
- 8 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative, Mornings - PT Weekends
- Sycamore, IL (23 miles from Wayne, IL)
- 8 hours ago
- Sycamore, IL (23 miles from Wayne, IL)
- 8 hours ago
Store 4701482: 439 E State St., Sycamore, Illinois 60178 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Hampshire, IL (15 miles from Wayne, IL)
- 9 hours ago
- Hampshire, IL (15 miles from Wayne, IL)
- 9 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Schaumburg, IL (10 miles from Wayne, IL)
- 11 hours ago
- Schaumburg, IL (10 miles from Wayne, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Naperville, IL (14 miles from Wayne, IL)
- 11 hours ago
- Naperville, IL (14 miles from Wayne, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (15 miles from Wayne, IL)
- 12 hours ago
- Hoffman Estates, IL (15 miles from Wayne, IL)
- 12 hours ago
Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...
Customer Service Associate - Temporary
- River Forest, IL (22 miles from Wayne, IL)
- 1 day ago
- River Forest, IL (22 miles from Wayne, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lake Zurich, IL (20 miles from Wayne, IL)
- 1 day ago
- Lake Zurich, IL (20 miles from Wayne, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lombard, IL (13 miles from Wayne, IL)
- 1 day ago
- Lombard, IL (13 miles from Wayne, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Charles, IL (2 miles from Wayne, IL)
- 1 day ago
- Saint Charles, IL (2 miles from Wayne, IL)
- 1 day ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
- Stone Park, IL (19 miles from Wayne, IL)
- 2 days ago
- Stone Park, IL (19 miles from Wayne, IL)
- 2 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Aurora, IL (11 miles from Wayne, IL)
- 2 days ago
- Aurora, IL (11 miles from Wayne, IL)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....
Customer Service Representative
- Niles, IL (23 miles from Wayne, IL)
- 2 days ago
- Niles, IL (23 miles from Wayne, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (15 miles from Wayne, IL)
- 2 days ago
- Hoffman Estates, IL (15 miles from Wayne, IL)
- 2 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Demographic Data for Wayne, IL
Moving to Wayne, IL? Find some basic demographic data about Wayne, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wayne, IL
Highest Education Level
Customer Services in Wayne, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »