Customer Service Jobs in Waukegan, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Deerfield, IL (13 miles from Waukegan, IL)
- 5 hours ago
- Deerfield, IL (13 miles from Waukegan, IL)
- 5 hours ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkSpanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (21 miles from Waukegan, IL)
- 13 hours ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- 13 hours ago
Provide prompt, accurate, and friendly customer service....
Pharmacy Customer Service Associate
- Gurnee, IL (5 miles from Waukegan, IL)
- 13 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gurnee, IL (5 miles from Waukegan, IL)
- 13 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 14 hours ago
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 14 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Wilmot, WI (20 miles from Waukegan, IL)
- 14 hours ago
- Wilmot, WI (20 miles from Waukegan, IL)
- 14 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 20 hours ago
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 20 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Spanish Bilingual Remote Customer Service Representative
- Evanston, IL (22 miles from Waukegan, IL)
- 23 hours ago
- Evanston, IL (22 miles from Waukegan, IL)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Evanston, IL (22 miles from Waukegan, IL)
- 23 hours ago
- Evanston, IL (22 miles from Waukegan, IL)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Glenview, IL (19 miles from Waukegan, IL)
- 23 hours ago
- Glenview, IL (19 miles from Waukegan, IL)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Lincolnshire, IL (12 miles from Waukegan, IL)
- 1 day ago
- Lincolnshire, IL (12 miles from Waukegan, IL)
- 1 day ago
Under close supervision, the Client Relations Associate is responsible for responding to customer inquiries and processing customer orders. This position is also responsible for issuing return...
Customer Service Associate - Temporary
- Park Ridge, IL (24 miles from Waukegan, IL)
- 1 day ago
- Park Ridge, IL (24 miles from Waukegan, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative PT - Car Wash
- Mundelein, IL (12 miles from Waukegan, IL)
- 2 days ago
- Mundelein, IL (12 miles from Waukegan, IL)
- 2 days ago
service-oriented/excellent customer service skills Communicate effectively with customers, management associates, and maintenance personnel Ability to walk and stand on feet for long periods of time...
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative
- Bristol, WI (15 miles from Waukegan, IL)
- 3 days ago
- Bristol, WI (15 miles from Waukegan, IL)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Demographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waukegan, IL
Highest Education Level
Customer Services in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »