Customer Service Jobs in Wauconda, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Customer Service Representative - Patient Registration

  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 5 hours ago
  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 5 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 8 hours ago
  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 8 hours ago

Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...

Customer Service Representative - Now Hiring

  • Hoffman Est, IL (8 miles from Wauconda, IL)
  • 12 hours ago
  • Hoffman Est, IL (8 miles from Wauconda, IL)
  • 12 hours ago

$2,500 Sign on Bonus (paid at 90 days of service) Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by...

Customer Service Associate

  • Woodstock, IL (17 miles from Wauconda, IL)
  • 17 hours ago
  • Woodstock, IL (17 miles from Wauconda, IL)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Addison, IL

  • Addison, IL (24 miles from Wauconda, IL)
  • 1 day ago
  • Addison, IL (24 miles from Wauconda, IL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

5pm - 10pm: Part-Time Customer Service Representative

  • Des Plaines, IL (19 miles from Wauconda, IL)
  • 1 day ago
  • Des Plaines, IL (19 miles from Wauconda, IL)
  • 1 day ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

Client Service Representative - Retirement Services - R_318472-6153

  • Schaumburg, IL (16 miles from Wauconda, IL)
  • 1 day ago
  • Schaumburg, IL (16 miles from Wauconda, IL)
  • 1 day ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Remote Work

Pharmacy Customer Service Associate

  • Highland Park, IL (17 miles from Wauconda, IL)
  • 1 day ago
  • Highland Park, IL (17 miles from Wauconda, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Park Ridge, IL (23 miles from Wauconda, IL)
  • 1 day ago
  • Park Ridge, IL (23 miles from Wauconda, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispatch & Customer Service Representative

  • Elgin, IL (18 miles from Wauconda, IL)
  • 1 day ago
  • Elgin, IL (18 miles from Wauconda, IL)
  • 1 day ago

Overview Salary: $51,000 - $64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to...

Remote Work

Inside Sales / Customer Service Representative

  • Addison, IL (24 miles from Wauconda, IL)
  • 2 days ago
  • Addison, IL (24 miles from Wauconda, IL)
  • 2 days ago

in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred Proficient with software programs relating to the customer service position including...

Customer Service Representative, 3rd Shift

  • Deer Park, IL (8 miles from Wauconda, IL)
  • 3 days ago
  • Deer Park, IL (8 miles from Wauconda, IL)
  • 3 days ago

Store 4706739: 20020 N Rand Rd, Deer Park, Illinois 60010 Shift Availability Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....

Client Service Representative - Business Insurance (Entry Level) - R_229141-6153

  • Schaumburg, IL (16 miles from Wauconda, IL)
  • 3 days ago
  • Schaumburg, IL (16 miles from Wauconda, IL)
  • 3 days ago

at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...

Customer Service Representative - 1425644-4658

  • Itasca, IL (21 miles from Wauconda, IL)
  • 3 days ago
  • Itasca, IL (21 miles from Wauconda, IL)
  • 3 days ago

; service needs with other departments as required to ensure quality customer service May have to occasionally remain beyond core business schedule to assure customer satisfaction Perform other duties...

Customer Service Representative - 1424556-4658

  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 3 days ago
  • Elk Grove Village, IL (19 miles from Wauconda, IL)
  • 3 days ago

service Proficiency in Microsoft Word, Excel, and order-processing systems 3+ years of customer service experience with consumer products Interpersonal skills, grammar checking, filing, detail perception...

Demographic Data for Wauconda, IL

Moving to Wauconda, IL? Find some basic demographic data about Wauconda, IL below.

Local
National
17,029
556
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Wauconda, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wauconda, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wauconda, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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