Customer Service Jobs in Waterloo, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Service Representative - Client Support

  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 16 hours ago
  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 16 hours ago

Louis-Lackland Function: Function - Customer Service Schedule: Full time...

Customer Service Associate - Temporary

  • Fenton, MO (21 miles from Waterloo, IL)
  • 16 hours ago
  • Fenton, MO (21 miles from Waterloo, IL)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Fenton, MO (21 miles from Waterloo, IL)
  • 16 hours ago
  • Fenton, MO (21 miles from Waterloo, IL)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate

  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 1 day ago
  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 1 day ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Fenton, MO (21 miles from Waterloo, IL)
  • 1 day ago
  • Fenton, MO (21 miles from Waterloo, IL)
  • 1 day ago

Service Center Fenton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative with BONUS

  • Pevely, MO (14 miles from Waterloo, IL)
  • 1 day ago
  • Pevely, MO (14 miles from Waterloo, IL)
  • 1 day ago

for all Customer Service Representatives that are with SRS, starting now and are also working as a loader with SRS on October 31st....

Customer Service Representative

  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 1 day ago
  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 1 day ago

Customer service background Job Requirement travel CSR travel CSR...

Customer Service Representative, FT or PT Overnights

  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 2 days ago
  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 2 days ago

Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Banking Customer Service Representative (On-Site)

  • Fenton, MO (21 miles from Waterloo, IL)
  • 2 days ago
  • Fenton, MO (21 miles from Waterloo, IL)
  • 2 days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Customer Service Associate

  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 3 days ago
  • Saint Louis, MO (22 miles from Waterloo, IL)
  • 3 days ago

These roles are 100% onsite in our Earth City Customer Service Center....

Banking Customer Service Representative (On-Site)

  • Arnold, MO (15 miles from Waterloo, IL)
  • 3 days ago
  • Arnold, MO (15 miles from Waterloo, IL)
  • 3 days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Customer Service Representative, Evenings

  • Caseyville, IL (23 miles from Waterloo, IL)
  • 3 days ago
  • Caseyville, IL (23 miles from Waterloo, IL)
  • 3 days ago

Store 4701345: 7900 N Illinois St, Caseyville, Illinois 62232 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Loss Prevention Customer Service Associate

  • Brentwood, MO (23 miles from Waterloo, IL)
  • 4 days ago
  • Brentwood, MO (23 miles from Waterloo, IL)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Columbia, IL (10 miles from Waterloo, IL)
  • 7 days ago
  • Columbia, IL (10 miles from Waterloo, IL)
  • 7 days ago

Job Title Customer Service Representative About your role: As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping to resolve complex issues and...

Remote Work

Customer Service Representative, FT Open Availability

  • Belleville, IL (14 miles from Waterloo, IL)
  • 7 days ago
  • Belleville, IL (14 miles from Waterloo, IL)
  • 7 days ago

Store 4701598: 2709 W Main St, Belleville, Illinois 62226 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Waterloo, IL

Moving to Waterloo, IL? Find some basic demographic data about Waterloo, IL below.

Local
National
17,630
393
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Waterloo, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waterloo, IL offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterloo, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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