Customer Service Jobs in Warrenville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 175 Jobs

Customer Care Representative

  • West Chicago, IL (4 miles from Warrenville, IL)
  • 8 hours ago
  • West Chicago, IL (4 miles from Warrenville, IL)
  • 8 hours ago

at Global Industries Inc. in West Chicago, Illinois, United States Job Description Job purpose To learn and understand the goals and objectives of the company/department. Demonstrate commitment...

Healthcare Customer Service Representative - Remote

  • Aurora, IL (4 miles from Warrenville, IL)
  • 8 hours ago
  • Aurora, IL (4 miles from Warrenville, IL)
  • 8 hours ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service Associate

  • Bloomingdale, IL (10 miles from Warrenville, IL)
  • 13 hours ago
  • Bloomingdale, IL (10 miles from Warrenville, IL)
  • 13 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Dispensary Associate-PT (Northlake)

  • Northlake, IL (17 miles from Warrenville, IL)
  • 13 hours ago
  • Northlake, IL (17 miles from Warrenville, IL)
  • 13 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Pharmacy Customer Service Associate

  • Broadview, IL (18 miles from Warrenville, IL)
  • 1 day ago
  • Broadview, IL (18 miles from Warrenville, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Schaumburg, IL (15 miles from Warrenville, IL)
  • 1 day ago
  • Schaumburg, IL (15 miles from Warrenville, IL)
  • 1 day ago

What You Bring + 2+ years of office-based customer service experience. + Strong written communication skills and email etiquette. + Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort...

Customer Service Representative

  • Bartlett, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bartlett, IL (10 miles from Warrenville, IL)
  • 1 day ago

**RESPONSIBILITIES** + Answer all incoming concerns/needs from all customers + Key pick-up request, Handle transportation/routing on delivery questions + Process will-call orders + Provide customers...

Customer Service Representative

  • Bartlett, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bartlett, IL (10 miles from Warrenville, IL)
  • 1 day ago

RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...

Customer Service Associate

  • Montgomery, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Montgomery, IL (10 miles from Warrenville, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Email/Customer Service Representative

  • Schaumburg, IL (15 miles from Warrenville, IL)
  • 1 day ago
  • Schaumburg, IL (15 miles from Warrenville, IL)
  • 1 day ago

Job Description This is not a high call volume position, this is a HEAVY email and HEAVY case resolution role and customer service position!...

Client Service Representative (Bilingual)

  • Oak Brook, IL (14 miles from Warrenville, IL)
  • 1 day ago
  • Oak Brook, IL (14 miles from Warrenville, IL)
  • 1 day ago

Will consider four (4) years of proven customer service experience in lieu of degree. Degree and one (1) year of customer service experience in a fast-paced work environment....

Seasonal Customer Relations Specialist (FT 2nd Shift)

  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....

Seasonal Customer Relations Specialist (PT-Evenings)

  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....

Seasonal Customer Relations Specialist (PT 2nd Shift)

  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....

Seasonal Customer Relations Specialist (FT Evenings

  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago
  • Bolingbrook, IL (10 miles from Warrenville, IL)
  • 1 day ago

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....

Demographic Data for Warrenville, IL

Moving to Warrenville, IL? Find some basic demographic data about Warrenville, IL below.


Local
National
13,909
541
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Title Synonyms

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Salary for Customer Service Jobs in Warrenville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Warrenville, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Warrenville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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