Customer Service Jobs in Wadsworth, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Customer Service Representative

  • Burlington, WI (21 miles from Wadsworth, IL)
  • 10 hours ago
  • Burlington, WI (21 miles from Wadsworth, IL)
  • 10 hours ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Sales Account Manager

  • Old Mill Creek, IL (6 miles from Wadsworth, IL)
  • 45+ days ago
  • Old Mill Creek, IL (6 miles from Wadsworth, IL)
  • 45+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Senior Inside Sales Team Manager

  • Burlington, WI (21 miles from Wadsworth, IL)
  • 60+ days ago
  • Burlington, WI (21 miles from Wadsworth, IL)
  • 60+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Pharmacy Customer Service Associate

  • Lake Forest, IL (14 miles from Wadsworth, IL)
  • 10 hours ago
  • Lake Forest, IL (14 miles from Wadsworth, IL)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lake Zurich, IL (16 miles from Wadsworth, IL)
  • 1 day ago
  • Lake Zurich, IL (16 miles from Wadsworth, IL)
  • 1 day ago

We're looking for a Customer Service Representative who's ready to be the voice of our brand and the backbone of our service operations....

Customer Service Associate - Temporary

  • Zion, IL (3 miles from Wadsworth, IL)
  • 1 day ago
  • Zion, IL (3 miles from Wadsworth, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Mid-Shift - Weekends

  • Grayslake, IL (9 miles from Wadsworth, IL)
  • 1 day ago
  • Grayslake, IL (9 miles from Wadsworth, IL)
  • 1 day ago

Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Highland Park, IL (18 miles from Wadsworth, IL)
  • 2 days ago
  • Highland Park, IL (18 miles from Wadsworth, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Medicare Pharmacy

  • Racine, WI (21 miles from Wadsworth, IL)
  • 2 days ago
  • Racine, WI (21 miles from Wadsworth, IL)
  • 2 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Associate

  • Vernon Hills, IL (14 miles from Wadsworth, IL)
  • 2 days ago
  • Vernon Hills, IL (14 miles from Wadsworth, IL)
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Arlington Heights, IL (22 miles from Wadsworth, IL)
  • 3 days ago
  • Arlington Heights, IL (22 miles from Wadsworth, IL)
  • 3 days ago

Minimum 5 years' experience as a Customer Service Representative or similar experience. Experience using CRM systems and other customer service tools....

Retail Customer Experience Associate, Lehigh Valley - Full Time

  • Gurnee, IL (4 miles from Wadsworth, IL)
  • 5 days ago
  • Gurnee, IL (4 miles from Wadsworth, IL)
  • 5 days ago

Id : REQ_581394, Title : Retail Customer Experience Associate, Lehigh Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...713,...

Customer Service Representative

  • Mundelein, IL (13 miles from Wadsworth, IL)
  • 7 days ago
  • Mundelein, IL (13 miles from Wadsworth, IL)
  • 7 days ago

Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Weekends

  • Buffalo Grove, IL (18 miles from Wadsworth, IL)
  • 7 days ago
  • Buffalo Grove, IL (18 miles from Wadsworth, IL)
  • 7 days ago

Store 4706734: 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Waukegan, IL (7 miles from Wadsworth, IL)
  • 8 days ago
  • Waukegan, IL (7 miles from Wadsworth, IL)
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Wadsworth, IL

Moving to Wadsworth, IL? Find some basic demographic data about Wadsworth, IL below.


Local
National
9,564
151
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Wadsworth, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wadsworth, IL offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wadsworth, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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