Customer Service Jobs in Villa Grove, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Champaign, IL (18 miles from Villa Grove, IL)
- 22 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 22 days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Inside Sales Key Account Manager
- Champaign, IL (18 miles from Villa Grove, IL)
- 60+ days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 60+ days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative, Overnights
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 3 days ago
Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Urbana, IL (18 miles from Villa Grove, IL)
- 5 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 5 days ago
Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Veterinary Teaching Hospital
- Urbana, IL (18 miles from Villa Grove, IL)
- 5 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 5 days ago
Experience in customer service and ability to work well with others. Detail oriented with ability to think clearly and complete tasks in a busy work environment....
Customer Service Representative, PT Evenings
- Savoy, IL (14 miles from Villa Grove, IL)
- 12 days ago
- Savoy, IL (14 miles from Villa Grove, IL)
- 12 days ago
Store 4701400: 407-A N Dunlap, Savoy, Illinois 61874 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Overnights
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
Store 4700103: 1713 W John St, Champaign, Illinois 61821 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Open Availability
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 12 days ago
Store 4701300: 2315 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, PT Days
- Savoy, IL (14 miles from Villa Grove, IL)
- 12 days ago
- Savoy, IL (14 miles from Villa Grove, IL)
- 12 days ago
Store 4701400: 407-A N Dunlap, Savoy, Illinois 61874 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Champaign, IL (18 miles from Villa Grove, IL)
- 13 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Champaign, IL (18 miles from Villa Grove, IL)
- 15 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 915 W Marketview Dr, Champaign,...
Customer Service Representative, PT
- Champaign, IL (18 miles from Villa Grove, IL)
- 18 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 18 days ago
Store 4700100: 609 E University, Champaign, Illinois 61820 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Champaign, IL (18 miles from Villa Grove, IL)
- 19 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 19 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
U-Box Customer Care Representative (CDL)
- Urbana, IL (18 miles from Villa Grove, IL)
- 19 days ago
- Urbana, IL (18 miles from Villa Grove, IL)
- 19 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Remote Customer Service Representative
- Champaign, IL (18 miles from Villa Grove, IL)
- 23 days ago
- Champaign, IL (18 miles from Villa Grove, IL)
- 23 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Villa Grove, IL
Moving to Villa Grove, IL? Find some basic demographic data about Villa Grove, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Villa Grove, IL
Highest Education Level
Customer Services in Villa Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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