Customer Service Jobs in Villa Grove, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Representative

Champaign, IL (18 miles from Villa Grove, IL)
22 days ago

Champaign, IL (18 miles from Villa Grove, IL)
22 days ago

service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...

Inside Sales Key Account Manager

Champaign, IL (18 miles from Villa Grove, IL)
60+ days ago

Champaign, IL (18 miles from Villa Grove, IL)
60+ days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative, Overnights

Urbana, IL (18 miles from Villa Grove, IL)
3 days ago

Urbana, IL (18 miles from Villa Grove, IL)
3 days ago

Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Urbana, IL (18 miles from Villa Grove, IL)
5 days ago

Urbana, IL (18 miles from Villa Grove, IL)
5 days ago

Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Veterinary Teaching Hospital

Urbana, IL (18 miles from Villa Grove, IL)
5 days ago

Urbana, IL (18 miles from Villa Grove, IL)
5 days ago

Experience in customer service and ability to work well with others. Detail oriented with ability to think clearly and complete tasks in a busy work environment....

Customer Service Representative, PT Evenings

Savoy, IL (14 miles from Villa Grove, IL)
12 days ago

Savoy, IL (14 miles from Villa Grove, IL)
12 days ago

Store 4701400: 407-A N Dunlap, Savoy, Illinois 61874 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Overnights

Champaign, IL (18 miles from Villa Grove, IL)
12 days ago

Champaign, IL (18 miles from Villa Grove, IL)
12 days ago

Store 4700103: 1713 W John St, Champaign, Illinois 61821 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Open Availability

Champaign, IL (18 miles from Villa Grove, IL)
12 days ago

Champaign, IL (18 miles from Villa Grove, IL)
12 days ago

Store 4701300: 2315 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative, PT Days

Savoy, IL (14 miles from Villa Grove, IL)
12 days ago

Savoy, IL (14 miles from Villa Grove, IL)
12 days ago

Store 4701400: 407-A N Dunlap, Savoy, Illinois 61874 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

Champaign, IL (18 miles from Villa Grove, IL)
13 days ago

Champaign, IL (18 miles from Villa Grove, IL)
13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

Champaign, IL (18 miles from Villa Grove, IL)
15 days ago

Champaign, IL (18 miles from Villa Grove, IL)
15 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 915 W Marketview Dr, Champaign,...

Customer Service Representative, PT

Champaign, IL (18 miles from Villa Grove, IL)
18 days ago

Champaign, IL (18 miles from Villa Grove, IL)
18 days ago

Store 4700100: 609 E University, Champaign, Illinois 61820 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

Champaign, IL (18 miles from Villa Grove, IL)
19 days ago

Champaign, IL (18 miles from Villa Grove, IL)
19 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

U-Box Customer Care Representative (CDL)

Urbana, IL (18 miles from Villa Grove, IL)
19 days ago

Urbana, IL (18 miles from Villa Grove, IL)
19 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Remote Customer Service Representative

Champaign, IL (18 miles from Villa Grove, IL)
23 days ago

Champaign, IL (18 miles from Villa Grove, IL)
23 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

View all jobs

Demographic Data for Villa Grove, IL

Moving to Villa Grove, IL? Find some basic demographic data about Villa Grove, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Villa Grove, IL

Local

National

Total Population

2,885

Number of Businesses

City Size

Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Villa Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Villa Grove, IL offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Villa Grove, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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