Customer Service Jobs in Vernon Hills, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 122 Jobs
Danny Chung Insurance and Financial Services

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Customer Service Representative

  • Elmhurst, IL (23 miles from Vernon Hills, IL)
  • 2 hours ago
  • Elmhurst, IL (23 miles from Vernon Hills, IL)
  • 2 hours ago

This application is for consideration for a variety of direct hire Customer Service and Operations opportunities with Walser Automotive Group. No prior automotive experience is required!...

Client Service Representative - Retirement Services

  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 13 hours ago
  • Schaumburg, IL (15 miles from Vernon Hills, IL)
  • 13 hours ago

About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative, PT Overnights

  • Algonquin, IL (18 miles from Vernon Hills, IL)
  • 13 hours ago
  • Algonquin, IL (18 miles from Vernon Hills, IL)
  • 13 hours ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Algonquin, IL (18 miles from Vernon Hills, IL)
  • 13 hours ago
  • Algonquin, IL (18 miles from Vernon Hills, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Waukegan, IL (10 miles from Vernon Hills, IL)
  • 13 hours ago
  • Waukegan, IL (10 miles from Vernon Hills, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Crystal Lake, IL (17 miles from Vernon Hills, IL)
  • 13 hours ago
  • Crystal Lake, IL (17 miles from Vernon Hills, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Lake Forest, IL

  • Lake Forest, IL (4 miles from Vernon Hills, IL)
  • 14 hours ago
  • Lake Forest, IL (4 miles from Vernon Hills, IL)
  • 14 hours ago

Customer Service Representative Lake Forest, IL Were hiring full-time, inbound Customer Service Representatives!...

Customer Service Representative

  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 20 hours ago
  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 20 hours ago

TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...

Customer Service Representative

  • Glenview, IL (12 miles from Vernon Hills, IL)
  • 2 days ago
  • Glenview, IL (12 miles from Vernon Hills, IL)
  • 2 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....

Bilingual Customer Service Associate

  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 2 days ago
  • Evanston, IL (18 miles from Vernon Hills, IL)
  • 2 days ago

Job Type Part-time Description The Bilingual Customer Service Associate is the first point of contact for the public and conducts front-desk operations in a welcoming, inclusive, respectful, and efficient...

Remote Work

Customer Service Representative

  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 2 days ago
  • Bloomingdale, IL (20 miles from Vernon Hills, IL)
  • 2 days ago

provides effective customer service for all internal and external customers....

Customer Service Representative

  • Wilmot, WI (22 miles from Vernon Hills, IL)
  • 2 days ago
  • Wilmot, WI (22 miles from Vernon Hills, IL)
  • 2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 2 days ago
  • Bristol, WI (22 miles from Vernon Hills, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Bilingual

  • Camp Lake, WI (22 miles from Vernon Hills, IL)
  • 2 days ago
  • Camp Lake, WI (22 miles from Vernon Hills, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Demographic Data for Vernon Hills, IL

Moving to Vernon Hills, IL? Find some basic demographic data about Vernon Hills, IL below.

Local
National
27,581
1,029
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Vernon Hills, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vernon Hills, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vernon Hills, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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