Customer Service Jobs in Taylorville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-6 of 6 Jobs

Dispensary Associate-PT (Horizon Dr)

  • Southern View, IL (22 miles from Taylorville, IL)
  • 15 hours ago
  • Southern View, IL (22 miles from Taylorville, IL)
  • 15 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Pharmacy Customer Service Associate

  • Taylorville, IL
  • 8 days ago
  • Taylorville, IL
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Taylorville, IL
  • 12 days ago
  • Taylorville, IL
  • 12 days ago

Store 4700154: 415 W Spressor, Taylorville, Illinois 62568 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...

Cashier / Customer Service Associate - Taylorville 3rd

  • Taylorville, IL
  • 27 days ago
  • Taylorville, IL
  • 27 days ago

Join the Mach 1 Team based in Taylorville! Are you looking for an exciting job that allows you to interact with people, stay engaged, and earn some extra money? Mach 1 is currently seeking...

Customer Service Representative, Open Availability

  • Chatham, IL (24 miles from Taylorville, IL)
  • 30+ days ago
  • Chatham, IL (24 miles from Taylorville, IL)
  • 30+ days ago

Store 4701428: 11 Plummer Blvd, Chatham, Illinois 62629 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Cashier / Customer Service Associate - Taylorville

  • Taylorville, IL
  • 90+ days ago
  • Taylorville, IL
  • 90+ days ago

Position: Customer Service Associate Location: Taylorville, Illinois Mach 1 Are you a customer service rockstar? Mach 1 Stores is on the lookout for energetic individuals to join our team!...

Demographic Data for Taylorville, IL

Moving to Taylorville, IL? Find some basic demographic data about Taylorville, IL below.


Local
National
17,043
386
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Taylorville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Taylorville, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Taylorville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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