Customer Service Jobs in Swansea, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Saint Louis, MO (16 miles from Swansea, IL)
- 6 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 6 days ago
service....
Remote Customer Service Representative - Facility Maintenance Services
- Saint Louis, MO (16 miles from Swansea, IL)
- 10 hours ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 10 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Shiloh, IL (10 miles from Swansea, IL)
- 22 hours ago
- Shiloh, IL (10 miles from Swansea, IL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
Position Overview: We are seeking a friendly and detail-oriented Customer Service Representative to join our on-site team....
Customer Service Representative
- Glen Carbon, IL (20 miles from Swansea, IL)
- 1 day ago
- Glen Carbon, IL (20 miles from Swansea, IL)
- 1 day ago
Service Center Glen Carbon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Collections
- Clayton, MO (22 miles from Swansea, IL)
- 1 day ago
- Clayton, MO (22 miles from Swansea, IL)
- 1 day ago
Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 1 day ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkStrong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative, Overnights
- Saint Louis, MO (16 miles from Swansea, IL)
- 3 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 3 days ago
Store 4701675: 3282 Jamieson Ave, Saint Louis, Missouri 63139 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, FT Days
- Saint Louis, MO (16 miles from Swansea, IL)
- 6 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 6 days ago
Store 4701630: 9998 Tesson Ferry Rd, St Louis, Missouri 63123 Availability - Shift/Days Full time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
- East Saint Louis, IL (14 miles from Swansea, IL)
- 7 days ago
- East Saint Louis, IL (14 miles from Swansea, IL)
- 7 days ago
Customer Service Associate (East Saint Louis) McCasland Ave compensation: $18/hr The Customer Service Account Specialist's primary purpose is to be responsible for customer service activities such as...
Customer Service Representative
- Arnold, MO (23 miles from Swansea, IL)
- 8 days ago
- Arnold, MO (23 miles from Swansea, IL)
- 8 days ago
This individual will manage ongoing relationships with existing clients, provide top-tier customer service, and support the daily operations of the agency....
Customer Service Representative - St. Ann, MO
- Saint Louis, MO (16 miles from Swansea, IL)
- 8 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 8 days ago
Customer Service Representative - St. Ann, MO - $20/Hour, Benefits, Flexible Hours!...
Customer Service Representative
- Millstadt, IL (7 miles from Swansea, IL)
- 8 days ago
- Millstadt, IL (7 miles from Swansea, IL)
- 8 days ago
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone....
U-Box Customer Care Representative (CDL)
- Saint Louis, MO (16 miles from Swansea, IL)
- 9 days ago
- Saint Louis, MO (16 miles from Swansea, IL)
- 9 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Demographic Data for Swansea, IL
Moving to Swansea, IL? Find some basic demographic data about Swansea, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Swansea, IL
Highest Education Level
Customer Services in Swansea, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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