Customer Service Jobs in St Charles, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 143 Jobs

Customer Service Representative

  • Aurora, IL (10 miles from St Charles, IL)
  • 15 days ago
  • Aurora, IL (10 miles from St Charles, IL)
  • 15 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Inside Sales-Reactivation Specialist

  • Aurora, IL (10 miles from St Charles, IL)
  • 18 days ago
  • Aurora, IL (10 miles from St Charles, IL)
  • 18 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Sales Account Manager

  • Naperville, IL (13 miles from St Charles, IL)
  • 18 days ago
  • Naperville, IL (13 miles from St Charles, IL)
  • 18 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Customer Service Representative (RSS)

  • Hoffman Estates, IL (17 miles from St Charles, IL)
  • 4 hours ago
  • Hoffman Estates, IL (17 miles from St Charles, IL)
  • 4 hours ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

Customer Service Representative

  • Woodridge, IL (18 miles from St Charles, IL)
  • 18 hours ago
  • Woodridge, IL (18 miles from St Charles, IL)
  • 18 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Relations Associate

  • Bolingbrook, IL (19 miles from St Charles, IL)
  • 18 hours ago
  • Bolingbrook, IL (19 miles from St Charles, IL)
  • 18 hours ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Associate

  • Downers Grove, IL (15 miles from St Charles, IL)
  • 18 hours ago
  • Downers Grove, IL (15 miles from St Charles, IL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Westmont, IL (19 miles from St Charles, IL)
  • 18 hours ago
  • Westmont, IL (19 miles from St Charles, IL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote --- Customer Service Representative

  • Oak Brook, IL (20 miles from St Charles, IL)
  • 2 days ago
  • Oak Brook, IL (20 miles from St Charles, IL)
  • 2 days ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Retail Customer Service Representative/Cashier

  • Westmont, IL (19 miles from St Charles, IL)
  • 2 days ago
  • Westmont, IL (19 miles from St Charles, IL)
  • 2 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Hybrid)

  • Itasca, IL (14 miles from St Charles, IL)
  • 2 days ago
  • Itasca, IL (14 miles from St Charles, IL)
  • 2 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Customer Service Representative II

  • Bloomingdale, IL (10 miles from St Charles, IL)
  • 2 days ago
  • Bloomingdale, IL (10 miles from St Charles, IL)
  • 2 days ago

Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...

Customer Service Representative- HVAC Industry

  • Vlg of Lakewd, IL (20 miles from St Charles, IL)
  • 3 days ago
  • Vlg of Lakewd, IL (20 miles from St Charles, IL)
  • 3 days ago

An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....

Customer Service Representative I (Entry) (CH#335197)

  • Bolingbrook, IL (19 miles from St Charles, IL)
  • 3 days ago
  • Bolingbrook, IL (19 miles from St Charles, IL)
  • 3 days ago

We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....

Customer Service Representative III

  • Melrose Park, IL (22 miles from St Charles, IL)
  • 3 days ago
  • Melrose Park, IL (22 miles from St Charles, IL)
  • 3 days ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Demographic Data for St Charles, IL

Moving to St Charles, IL? Find some basic demographic data about St Charles, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in St Charles, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in St Charles, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in St Charles, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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