Customer Service Jobs in Spring Grove, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 57 Jobs

Pharmacy Customer Service Associate

  • Antioch, IL (7 miles from Spring Grove, IL)
  • 2 hours ago
  • Antioch, IL (7 miles from Spring Grove, IL)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Hoffman Estates, IL (20 miles from Spring Grove, IL)
  • 15 hours ago
  • Hoffman Estates, IL (20 miles from Spring Grove, IL)
  • 15 hours ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Customer Service Representative, Overnights

  • Algonquin, IL (20 miles from Spring Grove, IL)
  • 15 hours ago
  • Algonquin, IL (20 miles from Spring Grove, IL)
  • 15 hours ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Food Services Call Center, Casual, Rotating

  • Woodstock, IL (15 miles from Spring Grove, IL)
  • 1 day ago
  • Woodstock, IL (15 miles from Spring Grove, IL)
  • 1 day ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Associate

  • Kenosha, WI (23 miles from Spring Grove, IL)
  • 1 day ago
  • Kenosha, WI (23 miles from Spring Grove, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Burlington, WI (13 miles from Spring Grove, IL)
  • 1 day ago
  • Burlington, WI (13 miles from Spring Grove, IL)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Remote --- Customer Service Representative

  • Waukegan, IL (20 miles from Spring Grove, IL)
  • 1 day ago
  • Waukegan, IL (20 miles from Spring Grove, IL)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Fox Lake, IL (5 miles from Spring Grove, IL)
  • 2 days ago
  • Fox Lake, IL (5 miles from Spring Grove, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • McHenry, IL (7 miles from Spring Grove, IL)
  • 2 days ago
  • McHenry, IL (7 miles from Spring Grove, IL)
  • 2 days ago

Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required....

Customer Service Associate - Temporary

  • McHenry, IL (7 miles from Spring Grove, IL)
  • 3 days ago
  • McHenry, IL (7 miles from Spring Grove, IL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • McHenry, IL (7 miles from Spring Grove, IL)
  • 3 days ago
  • McHenry, IL (7 miles from Spring Grove, IL)
  • 3 days ago

A Client Service Representative position is a key customer service position within the company....

Retail Customer Service Associate

  • Gurnee, IL (14 miles from Spring Grove, IL)
  • 4 days ago
  • Gurnee, IL (14 miles from Spring Grove, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...

Customer Service Representative Empower Communities with Us!

  • Antioch, IL (7 miles from Spring Grove, IL)
  • 4 days ago
  • Antioch, IL (7 miles from Spring Grove, IL)
  • 4 days ago

This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....

Customer Service Representative - Work From Home

  • Huntley, IL (22 miles from Spring Grove, IL)
  • 5 days ago
  • Huntley, IL (22 miles from Spring Grove, IL)
  • 5 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Color Specialist- Retail Customer Service

  • Long Grove, IL (18 miles from Spring Grove, IL)
  • 6 days ago
  • Long Grove, IL (18 miles from Spring Grove, IL)
  • 6 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Demographic Data for Spring Grove, IL

Moving to Spring Grove, IL? Find some basic demographic data about Spring Grove, IL below.

Local
National
9,396
245
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Spring Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Spring Grove, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Spring Grove, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »