Customer Service Jobs in South Roxana, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Retail Customer Service Associate

  • Florissant, MO (16 miles from South Roxana, IL)
  • 17 hours ago
  • Florissant, MO (16 miles from South Roxana, IL)
  • 17 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate (Mail, Shipping, Receiving)

  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 1 day ago
  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 1 day ago

Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Customer Service Representative I - OFMD Washington University in St. Louis

  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 1 day ago
  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 1 day ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...

Customer Service Representative

  • Bridgeton, MO (19 miles from South Roxana, IL)
  • 2 days ago
  • Bridgeton, MO (19 miles from South Roxana, IL)
  • 2 days ago

Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....

Rainstorm Car Wash Customer Service Representative

  • Belleville, IL (24 miles from South Roxana, IL)
  • 2 days ago
  • Belleville, IL (24 miles from South Roxana, IL)
  • 2 days ago

EXPERIENCE: Customer service and some sales experience preferred....

Customer Service Associate

  • Cahokia, IL (17 miles from South Roxana, IL)
  • 2 days ago
  • Cahokia, IL (17 miles from South Roxana, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ferguson, MO (14 miles from South Roxana, IL)
  • 2 days ago
  • Ferguson, MO (14 miles from South Roxana, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Glen Carbon, IL (6 miles from South Roxana, IL)
  • 2 days ago
  • Glen Carbon, IL (6 miles from South Roxana, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Sauget, IL (13 miles from South Roxana, IL)
  • 2 days ago
  • Sauget, IL (13 miles from South Roxana, IL)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Creve Coeur, MO (24 miles from South Roxana, IL)
  • 2 days ago
  • Creve Coeur, MO (24 miles from South Roxana, IL)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Mortgage Customer Service Representative

  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 2 days ago
  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 2 days ago

The Customer Experience Specialist I is a customer service professional working in a call center environment, supporting the Consumer Direct Lending process....

Customer Service Representative I - OFMD

  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 3 days ago
  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 3 days ago

Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...

Customer Service Representative

  • Lemay, MO (24 miles from South Roxana, IL)
  • 3 days ago
  • Lemay, MO (24 miles from South Roxana, IL)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Hybrid Customer Service Representative

  • Earth City, MO (21 miles from South Roxana, IL)
  • 3 days ago
  • Earth City, MO (21 miles from South Roxana, IL)
  • 3 days ago

HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...

Remote Work

Customer Service Representative

  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 4 days ago
  • Saint Louis, MO (14 miles from South Roxana, IL)
  • 4 days ago

Looking for a telemarketer with customer service experience who is outgoing, energetic, and someone that likes to have fun....

Demographic Data for South Roxana, IL

Moving to South Roxana, IL? Find some basic demographic data about South Roxana, IL below.


Local
National
1,887
36
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in South Roxana, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Roxana, IL offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Roxana, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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