Customer Service Jobs in South Elgin, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 137 Jobs

Customer Service Representative II

  • Northlake, IL (22 miles from South Elgin, IL)
  • 1 hour ago
  • Northlake, IL (22 miles from South Elgin, IL)
  • 1 hour ago

Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...

Remote Work

Customer Service Representative

  • Carol Stream, IL (10 miles from South Elgin, IL)
  • 1 hour ago
  • Carol Stream, IL (10 miles from South Elgin, IL)
  • 1 hour ago

Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...

Remote --- Customer Service Representative

  • Oak Brook, IL (23 miles from South Elgin, IL)
  • 11 hours ago
  • Oak Brook, IL (23 miles from South Elgin, IL)
  • 11 hours ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Customer Service Representative (Hybrid or Remote)

  • Elk Grove Village, IL (16 miles from South Elgin, IL)
  • 11 hours ago
  • Elk Grove Village, IL (16 miles from South Elgin, IL)
  • 11 hours ago

a highly responsive and unsurpassed level of customer service....

Remote Work

Customer Service Representative I

  • Warrenville, IL (12 miles from South Elgin, IL)
  • 11 hours ago
  • Warrenville, IL (12 miles from South Elgin, IL)
  • 11 hours ago

Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Oak Brook, IL (23 miles from South Elgin, IL)
  • 12 hours ago
  • Oak Brook, IL (23 miles from South Elgin, IL)
  • 12 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE

  • Des Plaines, IL (22 miles from South Elgin, IL)
  • 1 day ago
  • Des Plaines, IL (22 miles from South Elgin, IL)
  • 1 day ago

Provide prompt, accurate, and friendly customer service....

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (15 miles from South Elgin, IL)
  • 1 day ago
  • Rolling Meadows, IL (15 miles from South Elgin, IL)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Associate Job Roselle, IL

  • Roselle, IL (11 miles from South Elgin, IL)
  • 1 day ago
  • Roselle, IL (11 miles from South Elgin, IL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Vernon Hills, IL (24 miles from South Elgin, IL)
  • 1 day ago
  • Vernon Hills, IL (24 miles from South Elgin, IL)
  • 1 day ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Remote Customer Service Representative

  • Naperville, IL (17 miles from South Elgin, IL)
  • 1 day ago
  • Naperville, IL (17 miles from South Elgin, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (4 miles from South Elgin, IL)
  • 1 day ago
  • Elgin, IL (4 miles from South Elgin, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Care Representative - Regional Omnichannel

  • Hanover Park, IL (8 miles from South Elgin, IL)
  • 1 day ago
  • Hanover Park, IL (8 miles from South Elgin, IL)
  • 1 day ago

SKILLS: Excellent customer service skills required. Demonstrated sales skills required....

Customer Service Representative

  • Sycamore, IL (20 miles from South Elgin, IL)
  • 2 days ago
  • Sycamore, IL (20 miles from South Elgin, IL)
  • 2 days ago

Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...

Client Relations Associate

  • Lincolnshire, IL (24 miles from South Elgin, IL)
  • 2 days ago
  • Lincolnshire, IL (24 miles from South Elgin, IL)
  • 2 days ago

Under close supervision, the Client Relations Associate is responsible for responding to customer inquiries and processing customer orders. This position is also responsible for issuing return...

Demographic Data for South Elgin, IL

Moving to South Elgin, IL? Find some basic demographic data about South Elgin, IL below.


Local
National
24,361
590
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in South Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Elgin, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »