Customer Service Jobs in South Chicago Heights, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Hammond, IN (10 miles from South Chicago Heights, IL)
- 8 hours ago
- Hammond, IN (10 miles from South Chicago Heights, IL)
- 8 hours ago
As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution....
Customer Service Representative
- Oak Forest, IL (10 miles from South Chicago Heights, IL)
- 11 hours ago
- Oak Forest, IL (10 miles from South Chicago Heights, IL)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Willowbrook, IL (23 miles from South Chicago Heights, IL)
- 18 hours ago
- Willowbrook, IL (23 miles from South Chicago Heights, IL)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Crown Point, IN (16 miles from South Chicago Heights, IL)
- 18 hours ago
- Crown Point, IN (16 miles from South Chicago Heights, IL)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (23 miles from South Chicago Heights, IL)
- 2 days ago
- Lyons, IL (23 miles from South Chicago Heights, IL)
- 2 days ago
This isn't just building a career. This is transforming healthcare. There's no better feeling in a job than helping people live more joyful lives through better health in the communities you...
Customer Service Representative
- Merrillville, IN (14 miles from South Chicago Heights, IL)
- 2 days ago
- Merrillville, IN (14 miles from South Chicago Heights, IL)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - Open Availability
- Berwyn, IL (23 miles from South Chicago Heights, IL)
- 3 days ago
- Berwyn, IL (23 miles from South Chicago Heights, IL)
- 3 days ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Dispensary Associate-PT (Chicago Ridge)
- Chicago Ridge, IL (16 miles from South Chicago Heights, IL)
- 4 days ago
- Chicago Ridge, IL (16 miles from South Chicago Heights, IL)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Pharmacy Customer Service Associate
- Palos Hills, IL (17 miles from South Chicago Heights, IL)
- 5 days ago
- Palos Hills, IL (17 miles from South Chicago Heights, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, PT 2nd Shift
- Oak Lawn, IL (15 miles from South Chicago Heights, IL)
- 6 days ago
- Oak Lawn, IL (15 miles from South Chicago Heights, IL)
- 6 days ago
Store 4706706: 10601 S Cicero, Oak Lawn, Illinois 60453 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Schererville, IN (8 miles from South Chicago Heights, IL)
- 7 days ago
- Schererville, IN (8 miles from South Chicago Heights, IL)
- 7 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Representative
- Steger, IL (3 miles from South Chicago Heights, IL)
- 7 days ago
- Steger, IL (3 miles from South Chicago Heights, IL)
- 7 days ago
Store 4706751: 3507 Chicago Rd, Steger, Illinois 60475 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Mokena, IL (15 miles from South Chicago Heights, IL)
- 8 days ago
- Mokena, IL (15 miles from South Chicago Heights, IL)
- 8 days ago
GFL Environmental Services USA, Inc. is seeking a full-time Customer Service Representative....
Customer Service Representative
- Orland Park, IL (14 miles from South Chicago Heights, IL)
- 8 days ago
- Orland Park, IL (14 miles from South Chicago Heights, IL)
- 8 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Calumet City, IL (7 miles from South Chicago Heights, IL)
- 8 days ago
- Calumet City, IL (7 miles from South Chicago Heights, IL)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for South Chicago Heights, IL
Moving to South Chicago Heights, IL? Find some basic demographic data about South Chicago Heights, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in South Chicago Heights, IL
Highest Education Level
Customer Services in South Chicago Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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