Customer Service Jobs in Sidney, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Champaign, IL (11 miles from Sidney, IL)
- 4 days ago
- Champaign, IL (11 miles from Sidney, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 915 W Marketview Dr, Champaign,...
Retail Customer Service Cashier
- Tuscola, IL (17 miles from Sidney, IL)
- 7 days ago
- Tuscola, IL (17 miles from Sidney, IL)
- 7 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Champaign, IL (11 miles from Sidney, IL)
- 9 days ago
- Champaign, IL (11 miles from Sidney, IL)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Oakland, IL (22 miles from Sidney, IL)
- 18 days ago
- Oakland, IL (22 miles from Sidney, IL)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Urbana, IL (10 miles from Sidney, IL)
- 20 days ago
- Urbana, IL (10 miles from Sidney, IL)
- 20 days ago
Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
Store 4701442: 1511 N Prospect, Champaign, Illinois 61820 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Evenings
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
Store 4701226: 1301 S Mattis Ave, Champaign, Illinois 61821 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
- Champaign, IL (11 miles from Sidney, IL)
- 30+ days ago
service and/or sales experience is required; knowledge of training/coaching preferred Skills / Knowledge / Abilities Excellent customer service skills (helpful, friendly, and courteous) Effective listening...
Seasonal Customer Care Representative
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
The primary purpose of this position is to provide exemplary customer service to customers....
Customer Service Representative, PT Overnights
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Evenings
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
- Urbana, IL (10 miles from Sidney, IL)
- 30+ days ago
Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Open Availability
- Champaign, IL (11 miles from Sidney, IL)
- 45+ days ago
- Champaign, IL (11 miles from Sidney, IL)
- 45+ days ago
Store 4701300: 2315 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Sidney, IL
Moving to Sidney, IL? Find some basic demographic data about Sidney, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sidney, IL
Highest Education Level
Customer Services in Sidney, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »