Customer Service Jobs in Sidney, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Retail Customer Service Associate

  • Champaign, IL (11 miles from Sidney, IL)
  • 4 days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 915 W Marketview Dr, Champaign,...

Retail Customer Service Cashier

  • Tuscola, IL (17 miles from Sidney, IL)
  • 7 days ago
  • Tuscola, IL (17 miles from Sidney, IL)
  • 7 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Champaign, IL (11 miles from Sidney, IL)
  • 9 days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Oakland, IL (22 miles from Sidney, IL)
  • 18 days ago
  • Oakland, IL (22 miles from Sidney, IL)
  • 18 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Urbana, IL (10 miles from Sidney, IL)
  • 20 days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 20 days ago

Store 4701301: 2011 N Lincoln Ave, Urbana, Illinois 61801 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Open Availability

  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago

Store 4701434: 810 W Green, Urbana, Illinois 61801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Full or Part Time

  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago

Store 4701399: 1601 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Overnights

  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago

Store 4701442: 1511 N Prospect, Champaign, Illinois 61820 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Evenings

  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago

Store 4701226: 1301 S Mattis Ave, Champaign, Illinois 61821 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 30+ days ago

service and/or sales experience is required; knowledge of training/coaching preferred Skills / Knowledge / Abilities Excellent customer service skills (helpful, friendly, and courteous) Effective listening...

Seasonal Customer Care Representative

  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago

The primary purpose of this position is to provide exemplary customer service to customers....

Customer Service Representative, PT Overnights

  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago

Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Evenings

  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago
  • Urbana, IL (10 miles from Sidney, IL)
  • 30+ days ago

Store 4700159: 1809 N Cunningham Ave, Urbana, Illinois 61802 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Open Availability

  • Champaign, IL (11 miles from Sidney, IL)
  • 45+ days ago
  • Champaign, IL (11 miles from Sidney, IL)
  • 45+ days ago

Store 4701300: 2315 W Springfield Ave, Champaign, Illinois 61821 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Demographic Data for Sidney, IL

Moving to Sidney, IL? Find some basic demographic data about Sidney, IL below.


Local
National
1,585
27
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Sidney, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sidney, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sidney, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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