Customer Service Jobs in Shorewood, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Aurora, IL (17 miles from Shorewood, IL)
- 14 days ago
- Aurora, IL (17 miles from Shorewood, IL)
- 14 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Inside Sales-Reactivation Specialist
- Aurora, IL (17 miles from Shorewood, IL)
- 17 days ago
- Aurora, IL (17 miles from Shorewood, IL)
- 17 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Sales Account Manager
- Naperville, IL (16 miles from Shorewood, IL)
- 17 days ago
- Naperville, IL (16 miles from Shorewood, IL)
- 17 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Customer Service Representative
- Woodridge, IL (16 miles from Shorewood, IL)
- 2 hours ago
- Woodridge, IL (16 miles from Shorewood, IL)
- 2 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Bolingbrook, IL (13 miles from Shorewood, IL)
- 2 hours ago
- Bolingbrook, IL (13 miles from Shorewood, IL)
- 2 hours ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
- Downers Grove, IL (21 miles from Shorewood, IL)
- 2 hours ago
- Downers Grove, IL (21 miles from Shorewood, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westmont, IL (22 miles from Shorewood, IL)
- 2 hours ago
- Westmont, IL (22 miles from Shorewood, IL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Oak Brook, IL (23 miles from Shorewood, IL)
- 1 day ago
- Oak Brook, IL (23 miles from Shorewood, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkRetail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Shorewood, IL)
- 1 day ago
- Westmont, IL (22 miles from Shorewood, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (13 miles from Shorewood, IL)
- 2 days ago
- Bolingbrook, IL (13 miles from Shorewood, IL)
- 2 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Customer Service Representative, 2nd Shift
- Frankfort, IL (20 miles from Shorewood, IL)
- 3 days ago
- Frankfort, IL (20 miles from Shorewood, IL)
- 3 days ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (9 miles from Shorewood, IL)
- 3 days ago
- Romeoville, IL (9 miles from Shorewood, IL)
- 3 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Lisle, IL (18 miles from Shorewood, IL)
- 3 days ago
- Lisle, IL (18 miles from Shorewood, IL)
- 3 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Palos Hills, IL (23 miles from Shorewood, IL)
- 3 days ago
- Palos Hills, IL (23 miles from Shorewood, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Shorewood, IL
Moving to Shorewood, IL? Find some basic demographic data about Shorewood, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shorewood, IL
Highest Education Level
Customer Services in Shorewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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