Customer Service Jobs in Sherman, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Williamsville, IL (4 miles from Sherman, IL)
- 9 hours ago
- Williamsville, IL (4 miles from Sherman, IL)
- 9 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Springfield, IL (8 miles from Sherman, IL)
- 14 hours ago
- Springfield, IL (8 miles from Sherman, IL)
- 14 hours ago
Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...
- Springfield, IL (8 miles from Sherman, IL)
- 20 hours ago
- Springfield, IL (8 miles from Sherman, IL)
- 20 hours ago
Qualifications: Prior banking and customer service experience is preferred Must be able to multi-task and work in a fast-paced environment....
Customer Service Representative
- Springfield, IL (8 miles from Sherman, IL)
- 1 day ago
- Springfield, IL (8 miles from Sherman, IL)
- 1 day ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
- Lincoln, IL (19 miles from Sherman, IL)
- 3 days ago
- Lincoln, IL (19 miles from Sherman, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Horizon Dr)
- Southern View, IL (11 miles from Sherman, IL)
- 3 days ago
- Southern View, IL (11 miles from Sherman, IL)
- 3 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Lincoln, IL (19 miles from Sherman, IL)
- 4 days ago
- Lincoln, IL (19 miles from Sherman, IL)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative - Work From Home (Mount Prospect, IL)
- Springfield, IL (8 miles from Sherman, IL)
- 5 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 5 days ago
**Required Qualifications** -Valid Illinois Pharmacy Technician License -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkBilingual Spanish Customer Service Representative - Remote
- Springfield, IL (8 miles from Sherman, IL)
- 9 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 9 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Springfield, IL (8 miles from Sherman, IL)
- 11 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Springfield, IL (8 miles from Sherman, IL)
- 14 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Dispensary Associate-PT (Adams St)
- Springfield, IL (8 miles from Sherman, IL)
- 15 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 15 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative, Overnights
- Springfield, IL (8 miles from Sherman, IL)
- 20 days ago
- Springfield, IL (8 miles from Sherman, IL)
- 20 days ago
Store 4701303: 2120 N Dirksen Pkwy, Springfield, Illinois 62702 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative I
- Springfield, IL (8 miles from Sherman, IL)
- 30+ days ago
- Springfield, IL (8 miles from Sherman, IL)
- 30+ days ago
Diploma or GED and Minimum 1 year Retail, office, bank or other customer service experience preferred or equivalent combination of education and experience....
Pharmacy Customer Service Associate
- Chatham, IL (18 miles from Sherman, IL)
- 30+ days ago
- Chatham, IL (18 miles from Sherman, IL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Sherman, IL
Moving to Sherman, IL? Find some basic demographic data about Sherman, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sherman, IL
Highest Education Level
Customer Services in Sherman, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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