Customer Service Jobs in Seward, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Rockford, IL (12 miles from Seward, IL)
- 60+ days ago
- Rockford, IL (12 miles from Seward, IL)
- 60+ days ago
Staples is business to business. Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Inside Sales Account Manager, Quill
- Rockford, IL (12 miles from Seward, IL)
- 45+ days ago
- Rockford, IL (12 miles from Seward, IL)
- 45+ days ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Customer Service Representative
- Rockford, IL (12 miles from Seward, IL)
- 17 hours ago
- Rockford, IL (12 miles from Seward, IL)
- 17 hours ago
service role Effective communication (oral and written) and effective relationship building skills Ability to work on-site at our Lincolnshire, IL location at least 4 days per week Whats needed- Preferred...
Customer Service Associate - Temporary
- Machesney Park, IL (19 miles from Seward, IL)
- 16 hours ago
- Machesney Park, IL (19 miles from Seward, IL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Driving
- Rockford, IL (12 miles from Seward, IL)
- 17 hours ago
- Rockford, IL (12 miles from Seward, IL)
- 17 hours ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Byron, IL (8 miles from Seward, IL)
- 1 day ago
- Byron, IL (8 miles from Seward, IL)
- 1 day ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Loves Park, IL (19 miles from Seward, IL)
- 1 day ago
- Loves Park, IL (19 miles from Seward, IL)
- 1 day ago
Benefitting You As A Customer Service Associate: Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams....
- Freeport, IL (15 miles from Seward, IL)
- 2 days ago
- Freeport, IL (15 miles from Seward, IL)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Pharmacy Customer Service Associate
- Freeport, IL (15 miles from Seward, IL)
- 2 days ago
- Freeport, IL (15 miles from Seward, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time/Part Time Airport Customer Service Agent - American Airlines Flight Privileges!
- Rockford, IL (12 miles from Seward, IL)
- 2 days ago
- Rockford, IL (12 miles from Seward, IL)
- 2 days ago
The Landline Company 4.1 Full Time/Part Time Airport Customer Service Agent - American Airlines Flight Privileges!...
Golf Customer Service Associate - Sinnissippi Golf Course
- Rockford, IL (12 miles from Seward, IL)
- 8 days ago
- Rockford, IL (12 miles from Seward, IL)
- 8 days ago
Provide customer service for patrons using the practice centre Maintain high standards of cleanliness and organization in work areas and throughout the facility....
- Rockford, IL (12 miles from Seward, IL)
- 9 days ago
- Rockford, IL (12 miles from Seward, IL)
- 9 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Rockford - Sales and Customer Service Representative - Part time (29 hrs/wk)
- Machesney Park, IL (19 miles from Seward, IL)
- 15 days ago
- Machesney Park, IL (19 miles from Seward, IL)
- 15 days ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Retail Customer Service Specialist
- Rockford, IL (12 miles from Seward, IL)
- 15 days ago
- Rockford, IL (12 miles from Seward, IL)
- 15 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Loves Park, IL (19 miles from Seward, IL)
- 17 days ago
- Loves Park, IL (19 miles from Seward, IL)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Seward, IL
Highest Education Level
Customer Services in Seward, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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