Customer Service Jobs in Seward, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, PT Mornings - Kitchen
- Rockford, IL (12 miles from Seward, IL)
- 2 days ago
- Rockford, IL (12 miles from Seward, IL)
- 2 days ago
Store 4701474: 2301 S Perryville Rd, Rockford, Illinois 61016 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer...
Customer Service Associate - Temporary
- Rochelle, IL (24 miles from Seward, IL)
- 2 days ago
- Rochelle, IL (24 miles from Seward, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Open Availability
- Byron, IL (8 miles from Seward, IL)
- 3 days ago
- Byron, IL (8 miles from Seward, IL)
- 3 days ago
Store 4701417: 127 W Blackhawk Dr, Byron, Illinois 61010 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Loves Park, IL (19 miles from Seward, IL)
- 3 days ago
- Loves Park, IL (19 miles from Seward, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- Rockford, IL (12 miles from Seward, IL)
- 4 days ago
- Rockford, IL (12 miles from Seward, IL)
- 4 days ago
Other duties may be assigned Customer Service Courteously, knowledgeably, and professionally operate phone equipment, answer customer inquiries, transfer calls, and relay messages for staff....
Retail Customer Experience Associate, Cherryvale - Full Time
- Rockford, IL (12 miles from Seward, IL)
- 11 days ago
- Rockford, IL (12 miles from Seward, IL)
- 11 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Associate
- Rockford, IL (12 miles from Seward, IL)
- 13 days ago
- Rockford, IL (12 miles from Seward, IL)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7151 Walton St, Rockford, IL 61108...
Customer Service Representative
- Rockford, IL (12 miles from Seward, IL)
- 15 days ago
- Rockford, IL (12 miles from Seward, IL)
- 15 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Retail Customer Service Cashier
- Rochelle, IL (24 miles from Seward, IL)
- 16 days ago
- Rochelle, IL (24 miles from Seward, IL)
- 16 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Rockford, IL (12 miles from Seward, IL)
- 16 days ago
- Rockford, IL (12 miles from Seward, IL)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Machesney Park, IL (19 miles from Seward, IL)
- 18 days ago
- Machesney Park, IL (19 miles from Seward, IL)
- 18 days ago
Collaborate with internal departments to ensure seamless order fulfillment and customer satisfaction. Required Skills & Experience Education: High School Diploma or GED required....
Sales & Customer Service Associate
- Rockford, IL (12 miles from Seward, IL)
- 19 days ago
- Rockford, IL (12 miles from Seward, IL)
- 19 days ago
Overview Where Better Careers Begin! Massage Envy 6241 E. State ST. Rockford IL 61108 Do you have a passion for helping others? At the Massage Envy Rockford franchise, we support and inspire you...
Customer Service Representative
- Freeport, IL (15 miles from Seward, IL)
- 23 days ago
- Freeport, IL (15 miles from Seward, IL)
- 23 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Freeport, Illinois, United States Of America Views:2 Our Customer Service Representatives ensure that customers'...
Customer Service Representative
- Rockford, IL (12 miles from Seward, IL)
- 30+ days ago
- Rockford, IL (12 miles from Seward, IL)
- 30+ days ago
Store 4701425: 3819 Broadway, Rockford, Illinois 61108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT 2nd Shift (6pm - Midnight)
- Rochelle, IL (24 miles from Seward, IL)
- 30+ days ago
- Rochelle, IL (24 miles from Seward, IL)
- 30+ days ago
Store 4701408: 1110 N Dement, Rochelle, Illinois 61068 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Seward, IL
Highest Education Level
Customer Services in Seward, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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