Customer Service Jobs in Schaumburg, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual (Spanish) Customer Service Representative
- SRS Distribution
- Chicago, IL (23 miles from Schaumburg, IL)
- 2 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 2 hours ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In Person- DSI Systems
- Mettawa, IL (17 miles from Schaumburg, IL)
- 3 hours ago
- Mettawa, IL (17 miles from Schaumburg, IL)
- 3 hours ago
We're on the lookout for passionate individuals eager to make their mark in sales and customer service....
In PersonPharmacy Customer Service Associate
- Walgreens
- Glen Ellyn, IL (11 miles from Schaumburg, IL)
- 4 hours ago
- Glen Ellyn, IL (11 miles from Schaumburg, IL)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Northbrook, IL (13 miles from Schaumburg, IL)
- 4 hours ago
- Northbrook, IL (13 miles from Schaumburg, IL)
- 4 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- Walgreens
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 1 day ago
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- DollarTree
- Naperville, IL (18 miles from Schaumburg, IL)
- 2 days ago
- Naperville, IL (18 miles from Schaumburg, IL)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Dollar Tree
- Hoffman Estates, IL (9 miles from Schaumburg, IL)
- 2 days ago
- Hoffman Estates, IL (9 miles from Schaumburg, IL)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Service Representative I
- RMF Renewal by Andersen LLC
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 3 days ago
- Des Plaines, IL (9 miles from Schaumburg, IL)
- 3 days ago
The Ordering Retail Service Representative will focus on providing customer service for delivery partners and customers....
In Person- Marshall Retail Group
- Chicago, IL (23 miles from Schaumburg, IL)
- 4 days ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 4 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
In PersonCustomer Service Representative
- Midland Paper National LLC
- Wheeling, IL (10 miles from Schaumburg, IL)
- 4 days ago
- Wheeling, IL (10 miles from Schaumburg, IL)
- 4 days ago
POSITION SUMMARY Responsible for enhancing customer relationships by providing excellent customer service and responding to needs in the most efficient manner....
In PersonDispensary Associate-PT (Northlake)
- AW Holdings LLC
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 7 days ago
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 7 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Elmhurst, IL (12 miles from Schaumburg, IL)
- 8 days ago
- Elmhurst, IL (12 miles from Schaumburg, IL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- DollarTree
- Chicago, IL (23 miles from Schaumburg, IL)
- 9 days ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Family Dollar
- Park City, IL (24 miles from Schaumburg, IL)
- 12 days ago
- Park City, IL (24 miles from Schaumburg, IL)
- 12 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Lombard, IL (11 miles from Schaumburg, IL)
- 13 days ago
- Lombard, IL (11 miles from Schaumburg, IL)
- 13 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonDemographic Data for Schaumburg, IL
Moving to Schaumburg, IL? Find some basic demographic data about Schaumburg, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Schaumburg, IL
Highest Education Level
Customer Services in Schaumburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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