Customer Service Jobs in Round Lake, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (12 miles from Round Lake, IL)
- 2 hours ago
- Barrington, IL (12 miles from Round Lake, IL)
- 2 hours ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
Color Specialist- Retail Customer Service
- Northbrook, IL (20 miles from Round Lake, IL)
- 8 hours ago
- Northbrook, IL (20 miles from Round Lake, IL)
- 8 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Cashier
- Wadsworth, IL (11 miles from Round Lake, IL)
- 9 hours ago
- Wadsworth, IL (11 miles from Round Lake, IL)
- 9 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Schaumburg, IL (21 miles from Round Lake, IL)
- 11 hours ago
- Schaumburg, IL (21 miles from Round Lake, IL)
- 11 hours ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Veterinary Customer Service Representative-Lead
- Hoffman Estates, IL (12 miles from Round Lake, IL)
- 12 hours ago
- Hoffman Estates, IL (12 miles from Round Lake, IL)
- 12 hours ago
Our Ideal Candidate for Lead Veterinary CSR: previous Veterinary Customer Service experience is required!...
- Lake Zurich, IL (9 miles from Round Lake, IL)
- 1 day ago
- Lake Zurich, IL (9 miles from Round Lake, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Arlington Heights, IL (17 miles from Round Lake, IL)
- 2 days ago
- Arlington Heights, IL (17 miles from Round Lake, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- McHenry, IL (8 miles from Round Lake, IL)
- 2 days ago
- McHenry, IL (8 miles from Round Lake, IL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (12 miles from Round Lake, IL)
- 2 days ago
- Hoffman Estates, IL (12 miles from Round Lake, IL)
- 2 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Representative
- Deerfield, IL (16 miles from Round Lake, IL)
- 4 days ago
- Deerfield, IL (16 miles from Round Lake, IL)
- 4 days ago
Job Description We are looking for a dynamic and customer-focused individual to join our team as a Customer Service Representative....
Remote WorkCustomer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (12 miles from Round Lake, IL)
- 5 days ago
- Vlg of Lakewd, IL (12 miles from Round Lake, IL)
- 5 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Customer Service Representative I
- Beach Park, IL (11 miles from Round Lake, IL)
- 6 days ago
- Beach Park, IL (11 miles from Round Lake, IL)
- 6 days ago
Understands issues daily and works to resolve root causes to promote better customer experiences.Job Responsibilities Essential Duties: Positively manage and respond to customer service phone calls...
Customer Service Representative
- North Chicago, IL (12 miles from Round Lake, IL)
- 6 days ago
- North Chicago, IL (12 miles from Round Lake, IL)
- 6 days ago
Customer Service Representative Spectraforce Technologies United States, Illinois, North Chicago Jun 24, 2025 Position Title: Customer Service Representative Duration: 6+ Months Location: Grayslake,...
Customer Service Representative
- Burlington, WI (21 miles from Round Lake, IL)
- 6 days ago
- Burlington, WI (21 miles from Round Lake, IL)
- 6 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Demographic Data for Round Lake, IL
Moving to Round Lake, IL? Find some basic demographic data about Round Lake, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Round Lake, IL
Highest Education Level
Customer Services in Round Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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