Customer Service Jobs in Roselle, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 228 Jobs

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Customer Service Representative

  • Campton Hills, IL (21 miles from Roselle, IL)
  • 10 days ago
  • Campton Hills, IL (21 miles from Roselle, IL)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Retail Customer Service Specialist

  • Arlington Heights, IL (11 miles from Roselle, IL)
  • 2 hours ago
  • Arlington Heights, IL (11 miles from Roselle, IL)
  • 2 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Aurora, IL (15 miles from Roselle, IL)
  • 2 hours ago
  • Aurora, IL (15 miles from Roselle, IL)
  • 2 hours ago

Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Chicago, IL (23 miles from Roselle, IL)
  • 4 hours ago
  • Chicago, IL (23 miles from Roselle, IL)
  • 4 hours ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program up to $10,000* in bonuses per year! Help at Home is the nations leading...

Customer Service Representative - Great Base Pay PLUS Commission

  • Chicago, IL (23 miles from Roselle, IL)
  • 5 hours ago
  • Chicago, IL (23 miles from Roselle, IL)
  • 5 hours ago

As a Customer Service Representative, you will be the first point of contact for our valued clients seeking auto insurance quotes and assistance....

Customer Service Representative - Associate, Nights

  • Burr Ridge, IL (18 miles from Roselle, IL)
  • 6 hours ago
  • Burr Ridge, IL (18 miles from Roselle, IL)
  • 6 hours ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client

  • Chicago, IL (23 miles from Roselle, IL)
  • 11 hours ago
  • Chicago, IL (23 miles from Roselle, IL)
  • 11 hours ago

Customer Service Agent to ensure the management, coordination andpletion of SIP orders for our Tel client Job Type: Contract Positions to fill: 1 Start Date: Jul 21, 2025 Job End Date: Jul 20, 2026...

Customer Service Representative I

  • Warrenville, IL (11 miles from Roselle, IL)
  • 11 hours ago
  • Warrenville, IL (11 miles from Roselle, IL)
  • 11 hours ago

Customer Service Representative I 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience...

Pharmacy Customer Service Associate

  • Algonquin, IL (16 miles from Roselle, IL)
  • 13 hours ago
  • Algonquin, IL (16 miles from Roselle, IL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-PT (Logan Square)

  • Chicago, IL (23 miles from Roselle, IL)
  • 14 hours ago
  • Chicago, IL (23 miles from Roselle, IL)
  • 14 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Savers / Value Village Careers - Customer Service Associate

  • Hoffman Estates, IL (12 miles from Roselle, IL)
  • 15 hours ago
  • Hoffman Estates, IL (12 miles from Roselle, IL)
  • 15 hours ago

Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Customer Service Representative, Overnights

  • Algonquin, IL (16 miles from Roselle, IL)
  • 15 hours ago
  • Algonquin, IL (16 miles from Roselle, IL)
  • 15 hours ago

Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT Open Availability

  • Aurora, IL (15 miles from Roselle, IL)
  • 15 hours ago
  • Aurora, IL (15 miles from Roselle, IL)
  • 15 hours ago

Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate Job Glen Ellyn, IL

  • Glen Ellyn, IL (8 miles from Roselle, IL)
  • 20 hours ago
  • Glen Ellyn, IL (8 miles from Roselle, IL)
  • 20 hours ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Demographic Data for Roselle, IL

Moving to Roselle, IL? Find some basic demographic data about Roselle, IL below.


Local
National
24,560
801
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Roselle, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roselle, IL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roselle, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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