Customer Service Jobs in Roselle, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Roselle, IL)
- 2 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Roselle, IL)
- 2 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Campton Hills, IL (21 miles from Roselle, IL)
- 10 days ago
- Campton Hills, IL (21 miles from Roselle, IL)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Specialist
- Arlington Heights, IL (11 miles from Roselle, IL)
- 4 hours ago
- Arlington Heights, IL (11 miles from Roselle, IL)
- 4 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Aurora, IL (15 miles from Roselle, IL)
- 4 hours ago
- Aurora, IL (15 miles from Roselle, IL)
- 4 hours ago
Store 4706763: 1851 N Farnsworth, Aurora, Illinois 60505 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Chicago, IL (23 miles from Roselle, IL)
- 6 hours ago
- Chicago, IL (23 miles from Roselle, IL)
- 6 hours ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program up to $10,000* in bonuses per year! Help at Home is the nations leading...
Customer Service Representative - Great Base Pay PLUS Commission
- Chicago, IL (23 miles from Roselle, IL)
- 7 hours ago
- Chicago, IL (23 miles from Roselle, IL)
- 7 hours ago
As a Customer Service Representative, you will be the first point of contact for our valued clients seeking auto insurance quotes and assistance....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (18 miles from Roselle, IL)
- 8 hours ago
- Burr Ridge, IL (18 miles from Roselle, IL)
- 8 hours ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Chicago, IL (23 miles from Roselle, IL)
- 13 hours ago
- Chicago, IL (23 miles from Roselle, IL)
- 13 hours ago
Customer Service Agent to ensure the management, coordination andpletion of SIP orders for our Tel client Job Type: Contract Positions to fill: 1 Start Date: Jul 21, 2025 Job End Date: Jul 20, 2026...
Customer Service Representative I
- Warrenville, IL (11 miles from Roselle, IL)
- 13 hours ago
- Warrenville, IL (11 miles from Roselle, IL)
- 13 hours ago
Customer Service Representative I 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience...
Pharmacy Customer Service Associate
- Algonquin, IL (16 miles from Roselle, IL)
- 15 hours ago
- Algonquin, IL (16 miles from Roselle, IL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate-PT (Logan Square)
- Chicago, IL (23 miles from Roselle, IL)
- 16 hours ago
- Chicago, IL (23 miles from Roselle, IL)
- 16 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Savers / Value Village Careers - Customer Service Associate
- Hoffman Estates, IL (12 miles from Roselle, IL)
- 17 hours ago
- Hoffman Estates, IL (12 miles from Roselle, IL)
- 17 hours ago
Description Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...
Customer Service Representative, Overnights
- Algonquin, IL (16 miles from Roselle, IL)
- 17 hours ago
- Algonquin, IL (16 miles from Roselle, IL)
- 17 hours ago
Store 4706865: 2 N Main St, Algonquin, Illinois 60102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT Open Availability
- Aurora, IL (15 miles from Roselle, IL)
- 17 hours ago
- Aurora, IL (15 miles from Roselle, IL)
- 17 hours ago
Store 4706762: 2946 E New York St, Aurora, Illinois 60502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Job Glen Ellyn, IL
- Glen Ellyn, IL (8 miles from Roselle, IL)
- 22 hours ago
- Glen Ellyn, IL (8 miles from Roselle, IL)
- 22 hours ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Demographic Data for Roselle, IL
Moving to Roselle, IL? Find some basic demographic data about Roselle, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Roselle, IL
Highest Education Level
Customer Services in Roselle, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »