Customer Service Jobs in Romeoville, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 124 Jobs

Retail Customer Service Cashier

  • Wilmington, IL (23 miles from Romeoville, IL)
  • 45+ days ago
  • Wilmington, IL (23 miles from Romeoville, IL)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Oak Forest, IL (17 miles from Romeoville, IL)
  • 1 hour ago
  • Oak Forest, IL (17 miles from Romeoville, IL)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Orland Park, IL (13 miles from Romeoville, IL)
  • 1 hour ago
  • Orland Park, IL (13 miles from Romeoville, IL)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • Northlake, IL (22 miles from Romeoville, IL)
  • 4 hours ago
  • Northlake, IL (22 miles from Romeoville, IL)
  • 4 hours ago

Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...

Remote Work

Customer Service Representative

  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 4 hours ago
  • Carol Stream, IL (19 miles from Romeoville, IL)
  • 4 hours ago

Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...

Remote --- Customer Service Representative

  • Oak Brook, IL (14 miles from Romeoville, IL)
  • 13 hours ago
  • Oak Brook, IL (14 miles from Romeoville, IL)
  • 13 hours ago

REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....

Remote Work

Client Service Representative

  • Merrionett pk, IL (20 miles from Romeoville, IL)
  • 14 hours ago
  • Merrionett pk, IL (20 miles from Romeoville, IL)
  • 14 hours ago

A Client Service Representative position is a key customer service position within the company....

Customer Service Representative I

  • Warrenville, IL (14 miles from Romeoville, IL)
  • 14 hours ago
  • Warrenville, IL (14 miles from Romeoville, IL)
  • 14 hours ago

Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Oak Brook, IL (14 miles from Romeoville, IL)
  • 14 hours ago
  • Oak Brook, IL (14 miles from Romeoville, IL)
  • 14 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Lyons, IL (18 miles from Romeoville, IL)
  • 1 day ago
  • Lyons, IL (18 miles from Romeoville, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Roselle, IL

  • Roselle, IL (23 miles from Romeoville, IL)
  • 1 day ago
  • Roselle, IL (23 miles from Romeoville, IL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Remote Customer Service Representative

  • Joliet, IL (9 miles from Romeoville, IL)
  • 1 day ago
  • Joliet, IL (9 miles from Romeoville, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Berwyn, IL (20 miles from Romeoville, IL)
  • 1 day ago
  • Berwyn, IL (20 miles from Romeoville, IL)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Logistics Customer Service Representative

  • Wilmington, IL (23 miles from Romeoville, IL)
  • 1 day ago
  • Wilmington, IL (23 miles from Romeoville, IL)
  • 1 day ago

Staffmark is hiring a Logistics Customer Service Representative in Wilmington, IL. Keep reading to find out how to secure this for yourself....

Retail Customer Service Associate

  • Willowbrook, IL (11 miles from Romeoville, IL)
  • 1 day ago
  • Willowbrook, IL (11 miles from Romeoville, IL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Romeoville, IL

Moving to Romeoville, IL? Find some basic demographic data about Romeoville, IL below.

Local
National
40,465
915
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Romeoville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Romeoville, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Romeoville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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