Customer Service Jobs in Rolling Meadows, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 220 Jobs

Customer Service Representative

  • Naperville, IL (21 miles from Rolling Meadows, IL)
  • 3 hours ago
  • Naperville, IL (21 miles from Rolling Meadows, IL)
  • 3 hours ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Inside Sales-Reactivation Specialist

  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 3 days ago
  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 3 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Senior Inside Sales Team Manager

  • Waukegan, IL (21 miles from Rolling Meadows, IL)
  • 3 hours ago
  • Waukegan, IL (21 miles from Rolling Meadows, IL)
  • 3 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Representative II

  • Palatine, IL (2 miles from Rolling Meadows, IL)
  • moments ago
  • Palatine, IL (2 miles from Rolling Meadows, IL)
  • moments ago

Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!...

Part-Time Customer Service Representative - Women

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago

This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties....

Analyst, Client Service Representative- Transaction Banking

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago

Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....

Remote Work

Customer Service Representative

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago

Service Representative to join our team!...

Customer Service Representative

  • Elmhurst, IL (13 miles from Rolling Meadows, IL)
  • 1 day ago
  • Elmhurst, IL (13 miles from Rolling Meadows, IL)
  • 1 day ago

This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....

Part Time Customer Service Associate

  • Evanston, IL (16 miles from Rolling Meadows, IL)
  • 2 days ago
  • Evanston, IL (16 miles from Rolling Meadows, IL)
  • 2 days ago

Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...

Customer Service Representative

  • Deerfield, IL (10 miles from Rolling Meadows, IL)
  • 2 days ago
  • Deerfield, IL (10 miles from Rolling Meadows, IL)
  • 2 days ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Client Service Representative

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 days ago

This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship....

Customer Service Associate

  • Park Ridge, IL (10 miles from Rolling Meadows, IL)
  • 2 days ago
  • Park Ridge, IL (10 miles from Rolling Meadows, IL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • West Chicago, IL (15 miles from Rolling Meadows, IL)
  • 2 days ago
  • West Chicago, IL (15 miles from Rolling Meadows, IL)
  • 2 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Business Insurance Client Service Representative

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 days ago

Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than...

Customer Service Representative, PT Weekends

  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 2 days ago
  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 2 days ago

Store 4706708: 65 S Route 59, Aurora, Illinois 60504 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Rolling Meadows, IL

Moving to Rolling Meadows, IL? Find some basic demographic data about Rolling Meadows, IL below.


Local
National
22,760
1,030
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rolling Meadows, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rolling Meadows, IL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rolling Meadows, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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