Customer Service Jobs in Rolling Meadows, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 228 Jobs
Danny Chung Insurance and Financial Services

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Client Service Representative

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 hours ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 2 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Service Representative

  • Bloomingdale, IL (9 miles from Rolling Meadows, IL)
  • 5 hours ago
  • Bloomingdale, IL (9 miles from Rolling Meadows, IL)
  • 5 hours ago

TITLE: Customer Service Representative LOCATION: Bloomingdale, IL SHIFT: Monday-Friday, 8:00AM 4:30PM PAY: $22.00 - $ 30.00/hr Adecco is assisting a local client recruiting for Customer Service Representative...

Pharmacy Customer Service Associate

  • Cicero, IL (21 miles from Rolling Meadows, IL)
  • 7 hours ago
  • Cicero, IL (21 miles from Rolling Meadows, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Libertyville, IL (14 miles from Rolling Meadows, IL)
  • 7 hours ago
  • Libertyville, IL (14 miles from Rolling Meadows, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Park Ridge, IL (10 miles from Rolling Meadows, IL)
  • 7 hours ago
  • Park Ridge, IL (10 miles from Rolling Meadows, IL)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Glendale Heights, IL (14 miles from Rolling Meadows, IL)
  • 1 day ago
  • Glendale Heights, IL (14 miles from Rolling Meadows, IL)
  • 1 day ago

Handle inbound customer service calls, including call routing, taking orders/messages, providing quotes, and answering technical questions....

Customer Service Representative

  • Wheaton, IL (16 miles from Rolling Meadows, IL)
  • 1 day ago
  • Wheaton, IL (16 miles from Rolling Meadows, IL)
  • 1 day ago

Customer Service Representative Salary $30,751.50 Annually Location 422 N....

Customer Service Representative

  • Hampshire, IL (24 miles from Rolling Meadows, IL)
  • 1 day ago
  • Hampshire, IL (24 miles from Rolling Meadows, IL)
  • 1 day ago

Summary: The Customer Service Representative acts as the primary contact for order fulfillment and account management activities, ensuring customers have a positive experience with every interaction...

Customer Service Representative

  • Glenview, IL (10 miles from Rolling Meadows, IL)
  • 1 day ago
  • Glenview, IL (10 miles from Rolling Meadows, IL)
  • 1 day ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....

Associate Customer Care Representative

  • Lisle, IL (20 miles from Rolling Meadows, IL)
  • 1 day ago
  • Lisle, IL (20 miles from Rolling Meadows, IL)
  • 1 day ago

Description Associate Customer Service Representative Chicago Regional 2300 Cabot Dr, Suite 200, Lisle, IL 60532: Thank you for considering Amica as part of your career journey, where your future is...

Remote Work

Bilingual Customer Service Associate

  • Evanston, IL (16 miles from Rolling Meadows, IL)
  • 1 day ago
  • Evanston, IL (16 miles from Rolling Meadows, IL)
  • 1 day ago

Job Type Part-time Description The Bilingual Customer Service Associate is the first point of contact for the public and conducts front-desk operations in a welcoming, inclusive, respectful, and efficient...

Remote Work

Customer Service Representative

  • Westmont, IL (19 miles from Rolling Meadows, IL)
  • 1 day ago
  • Westmont, IL (19 miles from Rolling Meadows, IL)
  • 1 day ago

We are looking for a new team member to join our team as Customer Service Representatives. In this role, you will be providing front desk duties to Health Department clients....

Part-time Front Desk / Customer Service Representative

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 1 day ago

We are seeking an enthusiastic part-time Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative, 3rd Shift

  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 1 day ago
  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 1 day ago

Store 4706827: 1127 N Eola Rd, Aurora, Illinois 60502 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Rolling Meadows, IL

Moving to Rolling Meadows, IL? Find some basic demographic data about Rolling Meadows, IL below.


Local
National
22,760
1,030
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rolling Meadows, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rolling Meadows, IL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rolling Meadows, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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