Customer Service Jobs in Rockdale, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Flossmoor, IL (23 miles from Rockdale, IL)
- 1 hour ago
- Flossmoor, IL (23 miles from Rockdale, IL)
- 1 hour ago
JOB SUMMARY: Under the supervision and direction of the Manager, the Customer Service Agent is responsible for the efficient operation of the customer service desk....
Customer Service Representative
- Oak Forest, IL (21 miles from Rockdale, IL)
- 14 hours ago
- Oak Forest, IL (21 miles from Rockdale, IL)
- 14 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Wilmington, IL (13 miles from Rockdale, IL)
- 21 hours ago
- Wilmington, IL (13 miles from Rockdale, IL)
- 21 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Pharmacy Customer Service Associate
- Willowbrook, IL (20 miles from Rockdale, IL)
- 21 hours ago
- Willowbrook, IL (20 miles from Rockdale, IL)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Tinley Park, IL (16 miles from Rockdale, IL)
- 1 day ago
- Tinley Park, IL (16 miles from Rockdale, IL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Aurora, IL (21 miles from Rockdale, IL)
- 1 day ago
- Aurora, IL (21 miles from Rockdale, IL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: checking clients in and out and answering telephones....
Customer Service Representative
- Woodridge, IL (17 miles from Rockdale, IL)
- 2 days ago
- Woodridge, IL (17 miles from Rockdale, IL)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Bolingbrook, IL (14 miles from Rockdale, IL)
- 2 days ago
- Bolingbrook, IL (14 miles from Rockdale, IL)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Associate - Temporary
- Shorewood, IL (5 miles from Rockdale, IL)
- 2 days ago
- Shorewood, IL (5 miles from Rockdale, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Oak Brook, IL (23 miles from Rockdale, IL)
- 3 days ago
- Oak Brook, IL (23 miles from Rockdale, IL)
- 3 days ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkRetail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Rockdale, IL)
- 4 days ago
- Westmont, IL (22 miles from Rockdale, IL)
- 4 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (14 miles from Rockdale, IL)
- 4 days ago
- Bolingbrook, IL (14 miles from Rockdale, IL)
- 4 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Customer Service Representative
- Romeoville, IL (10 miles from Rockdale, IL)
- 5 days ago
- Romeoville, IL (10 miles from Rockdale, IL)
- 5 days ago
Store 4706826: 10 S Weber Rd, Romeoville, Illinois 60446 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Lisle, IL (20 miles from Rockdale, IL)
- 5 days ago
- Lisle, IL (20 miles from Rockdale, IL)
- 5 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Romeoville, IL (10 miles from Rockdale, IL)
- 5 days ago
- Romeoville, IL (10 miles from Rockdale, IL)
- 5 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Demographic Data for Rockdale, IL
Moving to Rockdale, IL? Find some basic demographic data about Rockdale, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockdale, IL
Highest Education Level
Customer Services in Rockdale, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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