Customer Service Jobs in Rock Island, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Colona, IL (13 miles from Rock Island, IL)
- 4 hours ago
- Colona, IL (13 miles from Rock Island, IL)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Remote Customer Service Representative - 8/4/25
- Milan, IL (5 miles from Rock Island, IL)
- 1 day ago
- Milan, IL (5 miles from Rock Island, IL)
- 1 day ago
- 8/4/25 \ Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.\ \ As a Call Center Customer Service...
Remote WorkRemote Bilingual Customer Service Representative - 8/4/25
- Milan, IL (5 miles from Rock Island, IL)
- 1 day ago
- Milan, IL (5 miles from Rock Island, IL)
- 1 day ago
concerns. \ As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization...
Remote WorkCustomer Service Representative
- Moline, IL (4 miles from Rock Island, IL)
- 3 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 3 days ago
Prior customer service, office or cleaning experience preferred but not required!...
- Geneseo, IL (22 miles from Rock Island, IL)
- 4 days ago
- Geneseo, IL (22 miles from Rock Island, IL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Moline, IL (4 miles from Rock Island, IL)
- 11 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Moline, IL (4 miles from Rock Island, IL)
- 12 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 12 days ago
Provide the customer with professional and friendly customer service....
Customer Service Representative
- Moline, IL (4 miles from Rock Island, IL)
- 14 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Specialist
- Davenport, IA (3 miles from Rock Island, IL)
- 15 days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 15 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative
- Moline, IL (4 miles from Rock Island, IL)
- 15 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Davenport, IA (3 miles from Rock Island, IL)
- 19 days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 19 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative, PT 3rd Shift
- Aledo, IL (20 miles from Rock Island, IL)
- 19 days ago
- Aledo, IL (20 miles from Rock Island, IL)
- 19 days ago
Store 4701222: 603 SE 3rd St, Aledo, Illinois 61231 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
E-Commerce Customer Service Associate
- Davenport, IA (3 miles from Rock Island, IL)
- 21 days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 21 days ago
ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service....
Inbound Customer Service Agent
- Moline, IL (4 miles from Rock Island, IL)
- 24 days ago
- Moline, IL (4 miles from Rock Island, IL)
- 24 days ago
Qualifications : 3+ years related experience and/or training in the field of customer service or prior supervisory experience....
Customer Service Representative - Commercial Lines
- Davenport, IA (3 miles from Rock Island, IL)
- 30+ days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 30+ days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Demographic Data for Rock Island, IL
Moving to Rock Island, IL? Find some basic demographic data about Rock Island, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rock Island, IL
Highest Education Level
Customer Services in Rock Island, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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