Customer Service Jobs in Riverwoods, IL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 180 Jobs

Customer Service Associate

  • West Dundee, IL (21 miles from Riverwoods, IL)
  • 3 hours ago
  • West Dundee, IL (21 miles from Riverwoods, IL)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative (Lead Receptionist)

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 5 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 5 hours ago

Prior experience in customer service/reception in veterinary field required. Demonstrated commitment to MVP core values....

Customer Service Representative II

  • Northlake, IL (17 miles from Riverwoods, IL)
  • 5 hours ago
  • Northlake, IL (17 miles from Riverwoods, IL)
  • 5 hours ago

Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...

Remote Work

Customer Service Representative

  • Carol Stream, IL (22 miles from Riverwoods, IL)
  • 5 hours ago
  • Carol Stream, IL (22 miles from Riverwoods, IL)
  • 5 hours ago

Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...

Customer Care Representative - Premier Dietary Sup

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 15 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 15 hours ago

goods....

Customer Service Representative (Hybrid or Remote)

  • Elk Grove Village, IL (12 miles from Riverwoods, IL)
  • 15 hours ago
  • Elk Grove Village, IL (12 miles from Riverwoods, IL)
  • 15 hours ago

a highly responsive and unsurpassed level of customer service....

Remote Work

Retail Customer Experience Associate, Woodlands Mall - Full Time

  • Skokie, IL (12 miles from Riverwoods, IL)
  • 15 hours ago
  • Skokie, IL (12 miles from Riverwoods, IL)
  • 15 hours ago

Id : REQ_569570, Title : Retail Customer Experience Associate, Woodlands Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...920,...

Associate Customer Service Representative

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 18 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 18 hours ago

Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through...

Customer Support Associate

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 19 hours ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 19 hours ago

service orientationAbility to work in a team environment and interact in a consistent positive mannerExcellent verbal and written communication skillsAbility to multi task while maintaining strong...

Customer Service Representative

  • Deerfield, IL
  • 23 hours ago
  • Deerfield, IL
  • 23 hours ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE

  • Des Plaines, IL (8 miles from Riverwoods, IL)
  • 1 day ago
  • Des Plaines, IL (8 miles from Riverwoods, IL)
  • 1 day ago

Provide prompt, accurate, and friendly customer service....

Pharmacy Customer Service Associate

  • Gurnee, IL (14 miles from Riverwoods, IL)
  • 1 day ago
  • Gurnee, IL (14 miles from Riverwoods, IL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 1 day ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 1 day ago

Apply to be Bilingual Customer Service Representative today!...

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (10 miles from Riverwoods, IL)
  • 1 day ago
  • Rolling Meadows, IL (10 miles from Riverwoods, IL)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 1 day ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Demographic Data for Riverwoods, IL

Moving to Riverwoods, IL? Find some basic demographic data about Riverwoods, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Riverwoods, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverwoods, IL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverwoods, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »